Director Auto Insurance Fraud Supervision

Lead auto insurance fraud supervision at FSRA, using intelligence-led oversight and analytics to strengthen insurer accountability and consumer protection onsite. Shape regulatory responses to emerging fraud risks across Ontario’s insurance sector.As Director, Fraud Supervision, you will guide FSRA’s strategic framework for auto insurance fraud and abuse. You will oversee the Fraud Reporting Service, develop risk-based priorities, and advise senior leadership. The work connects fraud intelligence, market conduct supervision, regulatory interventions, and sector resilience.Key Responsibilities:
Develop and improve FSRA’s auto insurance fraud supervision frameworkOversee governance, reporting, analytics, and performance measures for FRSAssess emerging fraud risks, schemes, trends, and market vulnerabilitiesLead industry engagement with insurers, regulators, bureaus, and law enforcementDirect teams advancing intelligence-led supervision and consumer protectionRequirements:
University degree or equivalent education and experienceTen-plus years of progressive leadership experience in P&C insuranceKnowledge of claims, underwriting fraud investigation, and mitigation initiativesExperience leading complex, high-profile technology-related projectsAdvanced auto insurance, regulatory, analytics, and stakeholder-management knowledgeUse strategic judgment, fraud intelligence, and evidence-based supervision to strengthen Ontario auto insurance oversight and consumer outcomes at FSRA.
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