Director of Third-Party Operations Barrie
Bill Gosling Outsourcing
Elevate your career as the Director of Third-Party Operations at Bill Gosling Outsourcing in Barrie, Ontario. This hybrid role emphasizes leadership in collections, operations, and vendor management to drive performance. This position requires a seasoned leader with 5+ years in collections and recoveries operations, particularly with third-party vendors. You will design and oversee the vendor portfolio, negotiate contracts, and manage performance metrics to enhance client recoveries. Your expertise in developing technology-driven processes will be crucial for achieving operational excellence. Key Responsibilities:
- Lead BPO network to improve client recoveries
- Own strategy and governance for vendor portfolio
- Manage P&L, forecasting, and ROI for operations
- Drive results with innovative collections strategies
- Build advanced reporting stacks and data governance
- 5+ years in collections/recoveries operations
- Proven leadership in P&L and multi-vendor delivery
- Strong background in collections strategies and compliance
- Experience with automation and AI deployment
- Proficient in KPI design and BI tools
Vacancy posted 4 hours ago
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