Payroll and HR Specialist

Job Responsibility:

- PAYROLL/ HR ADMINISTRATOR

Raffi Jewellers is home to the most prestigious luxury brands in the world. Whether commemorating a special event, expressing love or admiration, or building a personal collection, our guests come to us for the perfect piece. We are honoured to play a small role and do everything we can to assist our clients in these DEFINING MOMENTS ™.

Our Culture

Raffi Jewellers is more than a retail employer—we are a close-knit team built on trust, excellence, and a shared passion for creating exceptional experiences. Our culture is rooted in collaboration and ownership. We support one another, encourage growth, and challenge ourselves to go beyond expectations.

We foster an environment where:

• Every team member is empowered to make an impact
• Constructive feedback and open communication are encouraged
• Small wins are celebrated, and big ideas are welcomed
• Passion for luxury and client care brings us together

Our Values

We are guided by three key values that shape how we work and serve:

Excellence: We never settle for average. We aim to exceed expectations through knowledge, refinement, and exceptional service.

Integrity: We act with honesty and transparency in all our interactions—with clients, partners, and each other.

Care: We treat clients and colleagues with genuine respect, empathy, and attention—because every detail matters.

The Role

We are looking for a Payroll and HR Specialist with 3-5 years' experience processing payroll and supporting HR functions to join our team! The Incumbent will be knowledgeable in local, provincial, and federal regulations and legislation for Payroll and HR. This role will report directly to the Director, Human Resources and Director, Finance.

Responsibilities

• Administer bi-weekly payroll for all hourly and salaried employees using Dayforce
• Post journal entries related to payroll in QuickBooks Desktop
• Prepare, calculate, remit, and reconcile all payroll source deductions, WSIB, CPP, EI, Income Tax, LTD and EHT
• Reconcile time sheets between different software
• Track vacation time, input exceptions & process rate increases
• Process ROEs with Service Canada and distribution of T4s
• Ensure compliance with federal and local tax regulations by accurately calculating and withholding income taxes, and any other applicable deductions
• Participate in external audits of payroll records to ensure accuracy and compliance with regulations
• Liaise with benefits provider on enrollments, changes, terminations, and statement reconciliation
• Maintain employee data and associated changes for payroll and other uses.
• Assist with preparing and maintaining employee contracts, onboarding packages, and policy administration
• Enroll & terminate employees in applicable systems and maintain records accordingly
• Address and resolve employee inquiries and concerns relating to the payroll system
• Collaborate with Director HR on employee relations matters
• Develop relationship with payroll service provider and other vendors
• Assist with recruitment process including, posting jobs, screening, scheduling interviews, performing reference checks, drafting offers and arranging background checks
• Maintain the integrity, accuracy and confidentiality of employee files and HRIS data
• Identify opportunities for process improvements in payroll processing and implementing solutions to increase efficiency and accuracy
• Other duties as assigned by HR/Finance

Requirements and Qualifications

• Minimum of 3 years' experience administering payroll and supporting HR functions for a medium-sized business
• Payroll Compliance Practitioner (PCP) designation, or an equivalent combination of education and experience required
• CHRP designation or working towards preferred
• Working knowledge of accounting principles
• Knowledge of benefits processes
• Knowledge of applicable legislation (ESA, Human Rights, WSIB)
• Excellent written and verbal communication skills.

The Benefits

• Competitive compensation and comprehensive benefits package
• Collaborative and supportive team environment
• Opportunities for career development and advancement, including attending exclusive brand training and industry events.
• Competitive employee discount across our luxury brand portfolio.

Raffi Jewellers promotes fair and equitable recruitment practices. Accommodations are available upon request for Candidates with disabilities taking part in the recruitment process.

We thank all applicants for their interest in this position but will only contact those selected for further consideration.

s are not intended as nor should they be construed to be an exhaustive list of all responsibilities, skills efforts and working conditions associated with the job.

Job Types: Full-time, Permanent

Benefits:

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Store discount
• Vision care

Schedule:

• Monday to Friday

Application question(s):

• What are your salary expectations for this role?

Work Location: In person