Showroom Consultant

Do you enjoying assisting customers, both appointments and walk-ins? Do you provide fantastic customer service and sell with integrity?Do you enjoy working with clients, pre and post installation to ensure exceptional customer experience resulting in raving fans and referrals?Do you have a passion for and creating beautiful kitchen and bath spaces?If you answered yes to any of these questions, then our Plumbing Showroom Specialist may be the right fit for you!This position is required to work Saturdays.DUTIES AND RESPONSIBILITIES
Develop and retain strong relationships with a wide range of customers, including builders, designers, contractors and homeowners.Assess customers’ needs, guiding their product selection and purchase.Respond to inquiries with accurate pricing, inventory, and delivery information.Handle special orders, requests, issues/concerns with enthusiasm and efficiency.Provide quotes for clients and follow ups.Examine and resolve customer issues, address short payments, and returns in a timely fashion.Continually improve product knowledge and stay up to date on the latest trends and innovative technology.Maintain product displays and literature to ensure most current information is available to customersConduct after sales service with customersWork closely with others (clients, suppliers, co-workers) in a professional, cooperative, and positive manner.Other duties as requiredSKILLS AND COMPETENCIES
Outstanding customer service and interpersonal skillsQuick responsiveness and problem-solving skillsAble to learn and operate the applicable software system used to process ordersOrganizational and time management skillsCan work independently and in a team environmentAbility to work in a fast-paced environmentBasics of design and interior decorating is an assetMust work Saturdays and have reliable transportationEXPERIENCE/EDUCATION:
Minimum of two years’ sales experienceKnowledge of the plumbing products would be considered an assetStrong computer skills with the ability to quickly learn new systemsWHY WORK FOR US
Company paid benefitsEmployee and Family Assistance Program (EFAP)RRSP matchPersonal Milestone Recognition ProgramPerkopolis PartnershipEmployee Referral Bonus ProgramEmployee discounts on plumbing, electrical and heating productsOUR MISSION
Providing the right solutions at the right time with our expert customer care.OUR VISION
To be the preferred plumbing and lighting provider by offering superior customer experiences.FIND OUT MORE
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candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Best Plumbing.Total compensation including base + commission is between 60k-80k annually.
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