Field Service Technician (Casino/Gaming) - Sudbury, ON, Canada
IGT, a Nevada Corporation
Overview
The Field Service Technician is responsible for servicing and supporting IGT gaming equipment across casino locations in Eastern Canada, with the majority of work based in Sudbury, Timmins, North Bay, and Sault Ste. Marie.
This is a remote, field-based role where you will independently manage service tickets, travel to customer sites, and ensure gaming systems are installed, maintained, and operating efficiently.
Success in this role requires strong technical troubleshooting skills, adaptability, and the ability to work independently in a fast-paced, customer-facing environment.
What You'll Do:
Field Service & Technical Support
- Troubleshoot, diagnose, and resolve issues on gaming equipment at customer sites
- Perform preventative maintenance to ensure optimal system performance
- Install, repair, and upgrade slot machines, electronic table games, and bingo systems (hardware and software)
- Conduct site assessments and ensure proper setup and configuration of equipment
Customer Support & Relationship Management
- Represent IGT on-site and build strong relationships with casino partners
- Provide basic training and support to customers on equipment functionality
- Respond to service requests efficiently and professionally
Operations & Reporting
- Accurately track and document service activity using internal systems
- Support system upgrades, conversions, and installations
- Ensure compliance with regulatory and company standards
What We're Looking For
Core Qualifications
- Background or education in electronics (e.g., computers, radios, TVs, copiers, or similar)
- Strong troubleshooting and problem-solving skills
- Ability to work independently and manage service priorities in the field
- Comfortable with physically demanding work, including moving heavy equipment using tools such as dollies
- Willingness to travel, including occasional travel for up to a full week
- Valid driver’s license
Technical Skills
- Experience with ServiceMax (preferred)
- Basic knowledge of SAP
- Proficiency in Microsoft Outlook and Excel
Nice to Have
- Previous experience in casino gaming or a related industry
- Experience working in a regulated environment
Additional Requirements
- Ability to obtain a Gaming License
- Ability to lift and maneuver heavy equipment
- Must be authorized to work in Canada (citizen, permanent resident, or valid work permit)
Keys to Success
- Equipment is installed, maintained, and operating reliably across assigned sites
- Issues are resolved efficiently with minimal downtime
- Strong customer relationships are built through responsive, high-quality service
- Work is completed safely, accurately, and in compliance with standards
- Service tasks and reporting are completed on time with strong attention to detail
#LI-TP1
#LI-Hybrid
- ...employees, with or without experienced, to fulfill the role of a Field Service Technician to support our ongoing growth and development. The Field... ...Position type: Union Possible work location : Sudbury What's In It For You? Increased wage for every 1,040 hours...SuggestedFlexible hoursAfternoon shift
$56.7k - $92.4k per year
...Overview The Service Manager contributes to the success of the PepsiCo Beverages Canada by selling our service to gain a competitive advantage, improve cost and productivity and to lead our people. What you can expect from us: Competitive compensation and comprehensive...SuggestedFlexible hoursWeekend workAfternoon shiftEarly shift$17.75 per hour
...connections with consumers in-store. As a Field Marketing Representative, you will be educating... ...~ Provide exceptional customer service ensuring customers have a great experience... ...the most recognized marketing agencies in Canada ~ Work on behalf of one of the most trusted...SuggestedPermanent employmentFull timeFlexible hours- ...accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your... ...AECOM is currently seeking a Field Technician Intern for a new position based in our Sudbury, ON office. This is a temporary position expected...SuggestedContract workTemporary workInternshipWork at officeLocal areaWorldwideRelocationFlexible hours
- ...take control of your career? Join us as a Field Engineer! We're seeking a skilled professional... ...devices. Focus on product lifecycle service (troubleshoot, repair, train end-users,... ...Must be available to work full-time in Sudbury and available to travel within Ontario....SuggestedFull timeWork at office
- ...is an integrated, multi‑trade service provider that safely delivers... ...OPPORTUNITY Black & McDonald's Sudbury team is growing! If you are... ...orders, deficiency reports and field quotations to improve client... ...experience as a Journeyman HVAC Technician. ~ Valid G1 or G2...Full timeLocal area
- ...and fastest growing propane distribution company in Canada. We are a fast moving, customer facing, field-based business operating coast to coast, with a... ...consistently closer to that goal. Job Summary: Propane Service Technician II Are you a certified professional with a...Full timeInternshipShift work
$17.6 per hour
...Field Sales Representative – Kognitive Sales Solutions Kognitive Sales Solutions, in partnership... ...of Financial Products on behalf of one of Canada’s most trusted and iconic brands.... ...’s product Provide expectational customer service ensuring customers have a great experience...Permanent employmentFull timePart timeFlexible hours- ...the Role We are seeking an experienced Data Center Technician for freelance/contract work in Sudbury, CA . This is an on-site position supporting mission... ...based or ongoing support Remote hands and smart hands services Key Responsibilities Perform hardware...Contract workFreelanceRemote workFlexible hours
- ...Job Description Flying Post Camp and Logistics in partnership with ARAMARK Remote Workplace Services are hiring a Guest Service Associate for a remote lodge near Timmins/Sudbury, ON. The Guest Service Associate is responsible for ensuring guest satisfaction by assisting...Remote work
- ...Job Description Flying Post Camp and Logistics in partnership with ARAMARK Remote Workplace Services are hiring for Sous Chefs for a remote lodge near Timmins/Sudbury, ON. The Sous Chef is responsible for assisting the Chef with the production and supervision of the kitchen...RemplacementRemote workLong distanceShift workNight shift
- ...Job Description ARAMARK Remote Workplace Services are hiring for General Kitchen Helper for a remote lodge near Sudbury, ON. The General Kitchen Helper is responsible for the maintenaning and cleanliness of dishes, serve ware, equipment, kitchen, stocking etc. In addition...Remote workFlexible hoursAfternoon shift
$17.6 per hour
...hour and is located at 90 National Street, Sudbury ON P3L 1L6 We offer: Employee... ...helpful, courteous and professional customer service. Enterprise Mobility operates the Enterprise... ...Must be authorized to work in Canada and not require work authorization sponsorship...Part timeMonday to fridayFlexible hoursShift work- ...successful stakeholder to all leaders within the organization & local market. Places the patient/customer 1st & delivers excellent service. Strives to exceed expectations on all KPIs. Conveys a commitment to providing unsurpassed Patient Service through ensuring...Minimum wageFull timeWork at officeLocal area
$21.5 per hour
...Associate to join a dynamic team in Sudbury. This is an exceptional... ...recruiters are experts in their fields, committed to matching the... ...complaints regarding products or services. • Maintain counter stock and... ...openings today! Randstad Canada is committed to fostering a workforce...Hourly payWeekly payLong term contractLocal areaRelocationMonday to fridayShift work- ...Agent or Letter Carrier Primary City: Sudbury Other Location(s): Province: Ontario... ...: $23.81 Job Description Canada Post is an exciting place to work! And you... ...These help, too! Experience in customer service Experience making deliveries or working...Permanent employmentTemporary workRemote work
$18 per hour
...immediately available to work and open to a short-term assignment in Sudbury? If you have steel-toed safety shoes and ready to start... ...please apply directly to this posting today! Thank you. Randstad Canada is committed to fostering a workforce reflective of all peoples of...Hourly payTemporary workImmediate startShift work- ...Job Description Flying Post Camp and Logistics in partnership with ARAMARK Remote Workplace Services are hiring for Bakers for a remote lodge near Timmins/Sudbury, ON. Bakers are responsible for preparing baked goods, such as pastries, pies, cookies, squares, cakes, and...Remote work
$25 per hour
...Voyago is hiring Bus Drivers for the Sudbury Student Transportation Service. #INDSCHOOL This posting is for an existing vacant position with Voyago's Sudbury Student Transportation Service. We are actively hiring to fill this current position. Who needs a boring 9...Hourly payFull timePart timeSummer workInternshipLocal areaMonday to fridayFlexible hoursShift workAfternoon shift$88k - $120k per year
...your income? Puulse Marketing partners with Bell Canada to provide Internet, TV, and Mobile services. We're expanding our sales team and looking for motivated... ...rejection • Full‑time workers ready for an active, field-based role • Those looking for long-term career...Hourly payLong term contractFull timeLocal areaDay shift$20 per hour
...hiring two Part Time Patient Transfer Attendants to fill an open position for our Sudbury, ON region This posting is for an existing vacant position with Voyago's Patient Transfer Service. We are actively hiring to fill this current position. Your Role You are...Full timePart timeInternshipLocal areaMonday to fridayShift work- ...ARAMARK Remote Workplace Services are hiring for General Kitchen Helper for a remote lodge near Sudbury, ON. The General Kitchen Helper is responsible for the maintenaning and cleanliness of dishes, serve ware, equipment, kitchen, stocking etc. In addition, the individual may...Remote workFlexible hoursAfternoon shift
- ...Job Description Flying Post Camp and Logistics in partnership with ARAMARK Remote Workplace Services are hiring for Housekeepers for a remote lodge near Timmins/Sudbury, ON. Housekeepers are responsible for the overall cleanliness of our facilities to the highest-level of...Remote work
- ...Job Description Flying Post Camp and Logistics in partnership with ARAMARK Remote Workplace Services are hiring for In Lodge Janitors for a remote lodge near Timmins/Sudbury, ON. Strong janitorial experience and a familiarity with remote camp work is required, familiarity...Local areaRemote work
- ...Job Description Flying Post Camp and Logistics in partnership with ARAMARK Remote Workplace Services are a Housekeeping Supervisors for a lodge near Timmins/Sudbury, ON. The Housekeeping Supervisor is responsible for developing and executing housekeeping solutions to meet...Remote work
- ...Job Description Flying Post Camp and Logistics in partnership with ARAMARK Remote Workplace Services are hiring for Lead 1st Cooks for a remote lodge near Timmins/Sudbury, ON. The 1st Cook is responsible for cooking and preparing food using standard recipes and production...Remote work
$40k - $45k per year
...Position: Head Ice Technician Duration: September 2026 - April 2027 Location: Greater Sudbury, Ontario Company Description: Established in 1922, the Idylwylde Golf & Country Club is a family-oriented, eco-friendly club that supports our community while providing...Contract workPart timeSeasonal workAfternoon shift- ...for 3rd Cook Food Prep workers for a remote lodge near Timmins/Sudbury, ON. 3rd Cooks are responsible for the preparation of sandwiches... ...notice. Qualifications Minimum one-year prep work or food service-related work preferred. Knowledge of food prep, proper knife...Remote workShift work
- ...business functions in a particular market. The Field Operations Associate will have the ability... ...objective is to capitalize on sales/service opportunities, create customer loyalty, and... ...will be required to work in Grainger Canada branch and also be on the road servicing...Hourly payFor contractorsWorldwide
$18.5 per hour
...Opening available at the following branch location: 1190 KINGSWAY SUDBURY, ON P3B 2E8 This is a Seasonal Part-Time position that pays $... ...record in the past 5 years Must be authorized to work in Canada and not require work authorization sponsorship by our company for...Part timeInternshipSeasonal workImmediate start
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Field Service Technician (Casino/Gaming) - Sudbury, ON, Canada. Be the first to apply!
- field technician Sudbury, ON
- installation service technician Sudbury, ON
- field service technician Sudbury, ON
- oil field operator Sudbury, ON
- service technician Sudbury, ON
- road service technician Sudbury, ON
- automotive service technician Sudbury, ON
- field operator Sudbury, ON
- field installer Sudbury, ON
- service support technician Sudbury, ON

