QA Engineer - UX/UI Testing

Write and execute testing plans to assess compliance across several areas:

· Accessibility, using functional and automated testing (ability to complete a VPAT template covering the required WCAG guidelines according to Quebec law).

· Compliance with client’s institutional standards, project or application-specific standards as needed (ex. Slate application form standards)

Write and execute testing plans to validate UX and UI quality based on assessment of:

· UI and UX on supported browsers, UX copy for plain language, user-aligned terminology, continuity, and basic spelling/grammar.

· Alignment with standard usability heuristics

· Alignment with user research artefacts such as jobs to be done or customer journey maps.

· Design intent and quality (does the interface look and behave in a way that's cohesive, polished, and consistent with related or adjacent systems and platforms)

· Write and execute functional testing plans to ensure projects deliver required business capabilities.

· Participate in user research and continuous improvement activities to better understand user experience.

· Use this knowledge to refine testing plans or methods to more accurately evaluate user experience and meet user experience targets.

Skills and Experience:

· Experience creating, executing, and refining testing plans across a variety of systems and use cases.

· Expertise (or willingness to acquire expertise) in accessibility and usability practices.

· Detail-oriented, methodical, and observant.  

· Strong English-language writing and editing skills.

· Ability to integrate and apply new knowledge of user expectations and behavior to support test planning and execution.

·5+ years related experience.