Public Safety Cad Administrator
Versaterm
Administer Versaterm vCAD and MDT systems for NB911 and regional agencies, supporting configuration, GIS mapping, and customer operations. This remote role serves New Brunswick public safety partners.The vCAD Administrator supports implementation, go-live, and ongoing operations for Saint John Police and Fire PSAP and Codiac Fire PSAP. You will configure CAD business logic, manage security, maintain mapping data, and coordinate testing, updates, and support. The role connects dispatch operations, provincial GIS authorities, and Versaterm teams.Key Responsibilities:
Configure CAD tables, incident types, response areas, and business rulesMaintain GIS data, map displays, and provincial mapping updatesCoordinate testing, releases, patches, and production promotionTroubleshoot application issues and track Versaterm Support ticketsMentor agency staff on CAD administration and best practicesRequirements:
Five to seven years in public safety CAD administration or supportIn-depth CAD and MDT systems understandingHands-on configuration and user security experienceGIS, mapping, testing, and acceptance testing knowledgeAbility to obtain and maintain Reliability security clearanceApply CAD administration, GIS mapping, troubleshooting, and customer-facing judgment to support NB911 and Versaterm public safety systems.
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Configure CAD tables, incident types, response areas, and business rulesMaintain GIS data, map displays, and provincial mapping updatesCoordinate testing, releases, patches, and production promotionTroubleshoot application issues and track Versaterm Support ticketsMentor agency staff on CAD administration and best practicesRequirements:
Five to seven years in public safety CAD administration or supportIn-depth CAD and MDT systems understandingHands-on configuration and user security experienceGIS, mapping, testing, and acceptance testing knowledgeAbility to obtain and maintain Reliability security clearanceApply CAD administration, GIS mapping, troubleshooting, and customer-facing judgment to support NB911 and Versaterm public safety systems.
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Vacancy posted 1 hour ago
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