Field Operational Technology Technician

Position Summary:
We are seeking an experienced and highly motivated Field Operational Technology Technician to support industrial clients throughout the Grande Prairie region. This field-based role will support Operational Technology and Industrial Control Systems environments, including SCADA, PLCs, industrial networks, telecommunications systems, and supporting IT infrastructure.
The successful candidate will be comfortable working independently at remote industrial sites and will help maintain, troubleshoot, and deploy critical infrastructure supporting operational reliability, safety, and productivity across oil and gas, pipeline, energy, utility, and industrial facilities.
ResponsibilitiesOperational Technology Support
Install, maintain, troubleshoot, and support SCADA systems, PLCs, RTUs, HMIs, industrial servers, and operator workstations.
Diagnose and resolve OT hardware, software, and connectivity issues.
Support OT system upgrades, patching, migrations, and deployments.
Assist with OT cybersecurity initiatives and network-segmentation projects.
Industrial Networking
Configure and troubleshoot managed switches, industrial firewalls, wireless systems, VPN connectivity, cellular communications, and other remote communications systems.
Support industrial communication protocols such as Modbus, OPC UA, EtherNet/IP, and DNP3.
Maintain accurate network diagrams, configurations, and technical documentation.
Field Services
Travel throughout Grande Prairie and surrounding areas to support client sites.
Perform equipment installations, rack-and-stack activities, network cabling, testing, and commissioning support.
Provide break/fix support and infrastructure troubleshooting.
Work closely with client operations teams, engineering groups, vendors, and NOC resources.
Documentation and Reporting
Maintain accurate service-ticket updates, work records, asset information, and technical documentation.
Create and update network diagrams, site documentation, and as-built records.
Participate in incident reviews and root-cause analysis activities.
Safety and Site Compliance
Follow all client and company safety policies, site-access requirements, and safe-work procedures.
Complete site-specific orientations and maintain required safety certifications.
Participate in hazard assessments and safe-work planning.
Work safely at remote and industrial sites under varying environmental conditions.
Required Qualifications
Minimum 5+ years of experience in Operational Technology, industrial networking, industrial IT, or a closely related field.
Experience supporting oil and gas, pipeline, utility, power, manufacturing, or other industrial environments.
Demonstrated experience supporting SCADA and industrial control systems.
Experience with remote-site operations and field-support activities.
Technical Skills
Strong knowledge of PLCs, SCADA systems, RTUs, HMIs, and industrial communications.
Strong networking knowledge, including TCP/IP, VLANs, routing, switching, firewalls, and VPNs.
Experience supporting Microsoft Windows, Windows Server, and Active Directory environments.
Experience with structured cabling, network testing, and hardware deployments.
Familiarity with OT cybersecurity principles and controlled change practices.
Preferred Certifications
Cisco CCNA or equivalent networking certification.
CompTIA Network+ or Security+.
ISA/IEC 62443 cybersecurity training.
Relevant Microsoft certifications.
H2S Alive and Standard First Aid.
Valid Class 5 driver's licence with an acceptable driver abstract.
Personal Attributes
Strong troubleshooting and analytical skills.
Professional communication and customer-service skills.
Self-motivated and able to work independently.
Strong documentation and organizational skills.
Able to prioritize tasks in a fast-paced field environment.
Committed to safety, reliability, and operational excellence.
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