Renewal Retention Specialist
Full-time
WESTLAND INSURANCE
As a Renewal Retention Specialist, youre a collaborative insurance professional with a passion for the client experience and your team members. You will bring together your advanced personal lines insurance knowledge with strong technical skills to service clients full lifestyle portfolio for personal lines insurance needs.
Why you'll love Westland: An open, flexible and welcoming workplacePlenty of opportunities to grow and learn
Autonomy to drive your own success
Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
A total rewards program that takes care of your financial, physical, and mental health
Flexible paid Values Days to celebrate days important to you
Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients Why well love You: Youre a self-starter as well as a perfect collaborator
Youre a taskmaster with exceptional organizational skills and the ability to juggle multiple priorities
Always think customer first, responding to internal/external clients in a timely & professional manner
Minimum of 2-3 years of Personal Lines insurance experience in a service and client satisfaction-oriented environment.
Strong knowledge of P&C provincial underwriting criteria, portals, claims handling, handling of client inquiries
Insurance Broker Level 2 License preferred Once here, you'll: Deliver superior customer service that promotes client retention
Uncover clients business challenges and act as a client advocate identifying their needs and providing recommendations
Assist clients with their insurance needs by utilizing basic knowledge of underwriting principles
Ensure quality service and professionalism at every customer interaction
Be a member of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds.
Vacancy posted 2 days ago
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