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Online Survey Research Operations Manager

GMO Research & AI, Inc.

Manage online survey research operations for GMO Research & AI’s Asia Cloud Panel, overseeing field performance, sampling, cost ratios, and quality. Scheduling varies.

As Project Manager, you will manage quantitative research across a multi-country research network supporting US clients. You will monitor completes, incidence rate, length of interview, screen-outs, and quota-filled targets while coordinating vendors and same-shift PM partners. Success requires proactive troubleshooting, documentation, and adherence to global processes.

Key Responsibilities:

  • Monitor fieldwork performance against client specifications and standards
  • Track cost ratios and optimize field efficiency proactively
  • Tune quotas and adjust sampling to meet targets
  • Learn advanced pre-screeners, mega quotas, and automatic sampling
  • Follow global processes and maintain project accountability

Requirements:

  • Three or more years of end-to-end quantitative study management
  • Strong command of planning, monitoring, risk, and delivery
  • Familiarity with online survey and data collection platforms
  • Ability to work independently within a global team
  • Flexibility for an eight-hour day between 08:00 and 21:00

Support reliable online research delivery through field monitoring, cost ownership, advanced sampling, and disciplined quantitative project management.

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Vacancy posted 5 hours ago
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