Online Survey Research Operations Manager
GMO Research & AI, Inc.
Manage online survey research operations for GMO Research & AI’s Asia Cloud Panel, overseeing field performance, sampling, cost ratios, and quality. Scheduling varies.
As Project Manager, you will manage quantitative research across a multi-country research network supporting US clients. You will monitor completes, incidence rate, length of interview, screen-outs, and quota-filled targets while coordinating vendors and same-shift PM partners. Success requires proactive troubleshooting, documentation, and adherence to global processes.
Key Responsibilities:
- Monitor fieldwork performance against client specifications and standards
- Track cost ratios and optimize field efficiency proactively
- Tune quotas and adjust sampling to meet targets
- Learn advanced pre-screeners, mega quotas, and automatic sampling
- Follow global processes and maintain project accountability
Requirements:
- Three or more years of end-to-end quantitative study management
- Strong command of planning, monitoring, risk, and delivery
- Familiarity with online survey and data collection platforms
- Ability to work independently within a global team
- Flexibility for an eight-hour day between 08:00 and 21:00
Support reliable online research delivery through field monitoring, cost ownership, advanced sampling, and disciplined quantitative project management.
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