Relationship Manager, Business Markets- FR (Drummondville)

Overview

We invite you to join RBC as a Business Relationship Manager for Small Business. In this role you will provide business and financial advice and manage a portfolio of high‑value small‑business clients.

Responsibilities

• Acquire, grow and deepen client relationships through delivery of value‑added, tailored financial advice to meet their needs
• Proactively contact clients, gather insights through client discovery, understand their needs and changing circumstances and ongoing satisfaction with all of RBC
• Plan and prioritize client and market activities, find opportunities and make introductions to RBC partners to fulfil clients’ business and personal financial needs to win as One RBC
• Manage risk and exercise due diligence in all banking procedures and develop appropriate action plans in response to concerns/risks
• Champion digital enablement and be an advocate of RBC mobile and online applications, enabling clients to engage with RBC through their channel of choice
• Be on your client’s path, visit clients on‑site to gain a thorough understanding of their business objectives and operations, as permitted

Qualifications

Must‑have

• Business development and client acquisition and prospecting skills, including building and leveraging valuable Centres of Influence within the local business community
• Proven track record in exceptional client relationship management
• Excellent communication, time management and organizational skills
• Bilingualism (English and French) required

Nice‑to‑have

• Credit skills and knowledge, including an understanding of risk assessments, financial analyses, credit structuring/solutions, and deal presentations
• Completion of the Associate Account Manager training program, or prior experience as a small business owner, or in a similar field
• Good knowledge of a broad array of business and personal financial products and services

Benefits

• A comprehensive Total Rewards Program including bonuses and flexible benefits
• Prospects to collaborate with other business segments within the bank
• Competitive compensation
• Opportunity to build close relationships, do challenging work, and work towards personal and professional growth
• Flexible work/life balance
• Ability to make a difference and have a lasting impact on clients’ business and personal life

Key Competencies

• Financial acuity
• Adaptability
• Communication
• Curiosity
• Business development
• Practice management
• Client orientation
• Critical thinking

Additional Information

Location: 1125 BOUL ST JOSEPH:DRUMMONDVILLE, Drummondville, Canada.

Hours: 37.5 per week, Full‑time.

Employment type: Regular, Salary scale: Employee.

Job posting date: 2026-06-19, Application deadline: 2026-07-31.