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Lead Access Operations At Fronteracare

FronteraCare

FronteraCare seeks a dynamic Head of Access Operations in New Mexico to elevate autism care for families. Innovate referral processes and enhance service delivery in this hands-on role.In this pivotal leadership position, you will oversee the entire referral-to-care journey, focusing on intake, scheduling, and care coordination. Your expertise will help optimize operations supported by Community Health Workers while maintaining a premier experience for families. With a strong background in multi-market operations, you’ll help define and implement scalable solutions that improve care access and effectiveness.Key Responsibilities:

  • Direct day-to-day performance of intake, matching, and scheduling
  • Set operating expectations for service quality and documentation
  • Identify and resolve bottlenecks in workflows
  • Develop operational plans for new market expansions
  • Provide leadership and develop team members in access operationsRequirements:
  • 10+ years in access operations or related healthcare roles
  • Experience managing operations across multiple states
  • Knowledge of payer requirements and authorization processes
  • Proven track record of developing effective operating models
  • Strong people leadership skills in complex environmentsTransform access to autism care in New Mexico by leading innovative operations at FronteraCare.#J-18808-Ljbffr

Vacancy posted 1 hour ago
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