Customer-Focused Automotive Parts Specialist
NAPA Canada
Join NAPA’s dedicated team as an Automotive Parts Specialist, engaging with customers to provide exceptional service. Share your automotive passion while offering expert parts advice and solutions. In this role at NAPA, you will become the voice of our store, focusing on delivering outstanding customer service and technical support. Your responsibilities will include advising customers on parts, following up on orders, and recommending suitable products. Ongoing training and corporate discounts enhance your professional journey within a supportive team. Key Responsibilities:
- Counsel customers on automotive parts needs in person and by phone
- Process orders and ensure timely customer follow-up
- Create tailored recommendations based on customer inquiries
- Foster and maintain strong customer relationships
- Strong communication and customer service abilities
- Capability to lift weight up to 50 lbs
- Diploma in automotive parts sales or relevant experience a plus
Vacancy posted more than 2 months ago
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