Executive Assistant, Business Process

Job Description
The Executive Assistant, Business Process role will be responsible for providing executive and administrative support to select members of the Canadian Leadership Team while serving as a champion for continuous improvement, automation, and administrative excellence across the business. This position plays an active role in supporting customer-facing events, business initiatives, and continuous improvement projects that enhance organizational effectiveness. The role acts as a key resource for identifying opportunities to improve efficiency, simplify administrative processes, leverage technology, and enhance the effectiveness of executive support activities. The incumbent will collaborate with business leaders and Executive Assistants to standardize processes, implement best practices, and drive adoption of AI-enabled and automated solutions that improve productivity and reduce administrative burden.Job Responsibilities:
Maintain and manage calendars, meetings, teleconferences, and business schedules for assigned leaders.Assist leaders in managing day-to-day business activities, priorities, and commitments.Prepare agendas, meeting materials, presentations, meeting summaries, and action item tracking.Coordinate onboarding and offboarding activities for supported functions.Maintain organizational charts, intranet content, department documentation, and electronic records.Assist with organizational communications, business events, leadership meetings, and customer-facing activities.Support time and attendance administration, including e-Time transactions, exception resolution, approvals follow-up, and associate inquiries.Coordinate vendor onboarding requests, procurement-related activities, purchase orders, invoices, and departmental expenditures in accordance with company policies.Support planning and execution of meetings, events, registrations, and related stakeholder communications.Identify opportunities to improve administrative processes, reduce manual effort, and increase operational efficiency.Develop and maintain standardized templates, tools, workflows, and administrative best practices.Partner with business leaders and Executive Assistants to streamline recurring processes and improve service delivery.Document and implement process improvements that enhance consistency, productivity, and user experience.Leverage Microsoft Copilot, Microsoft Forms, Power Automate, Teams, and other digital tools to automate repetitive activities and improve efficiency.Create and share best practices, job aids, and training resources that support technology adoption and continuous improvement.Support leaders and peers in leveraging AI-enabled tools effectively and responsibly.Serve as a resource to the Executive Assistant community on administrative best practices, productivity tools, and automation opportunities.Participate in continuous improvement initiatives and contribute to a culture of innovation, collaboration, and learning.Collaborate with internal and external stakeholders to ensure successful execution of business activities and projects.Perform other administrative, operational, and project-related duties consistent with the scope of the role.Education and Experience:
College diploma or university degree preferred.Minimum 5 years of experience supporting leaders in an executive or senior administrative capacity required.Minimum 3-5 years experience participating in or leading process improvement initiatives required.Experience developing automated workflows, templates, or business process improvements preferred.Experience coordinating customer-facing events, business meetings, or leadership events considered an asset.Advanced proficiency in Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, Teams, and Copilot.Experience utilizing Microsoft Power Platform (Power Automate, Forms, Power BI) preferred.Knowledge and Skills:
Strong continuous improvement mindset with a passion for simplification and efficiency.Demonstrated ability to identify, design, and implement process improvements.Strong technology aptitude and ability to quickly learn and adopt new digital tools.Ability to leverage AI and automation tools to improve productivity and business outcomes.Strong analytical and problem-solving capabilities.Ability to influence others and drive adoption of new processes and technologies.Excellent project coordination and organizational skills.Ability to manage multiple priorities while maintaining high levels of accuracy and customer service.Strong collaboration skills and ability to work across functions and teams.Experience with ERP system strongly preferred.Bilingual English/French considered an asset.Work Environment:
Hybrid office environment. 4 days a week in office, 1 day remote.At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry.For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance.Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19.In some locations, testing for COVID-19 may be available and/or required.Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.At BD, we reward, support and develop our associates through our comprehensive Total Rewards program.We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs.You can learn more on our career site under "Your Career at BD". Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility.There are many factors that contribute to the range displayed. The range displayed is comprised of wages, which includes base salary and commission, as well as certain components of our bonus programs.The salary offered to a successful candidate may vary based on a variety of factors including relevant experience, education, skills, qualifications, and work location.Salary Range Information:
$55000-$105000 CAD AnnualWhy Join Us?
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do.We welcome people with the imagination and drive to help us reinvent the future of healthcare.At BD, you’ll discover a culture in which you can learn, grow and thrive.We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture.Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.To learn more about BD visit Dickinson, and Company is an Equal Opportunity Employer.We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.Primary Work Location CAN Mississauga - Derry Road West Additional Locations Work ShiftWe are the #MakersofPossible Working together, we make products that patients, families and their healthcare professionals rely on.We do this because we are committed to advancing the world of health.But it takes the imagination and passion of all of us at BD, from manufacturing to marketing, to look at the impossible and find solutions that turn dreams into possibilities with real-life health benefits for people today, tomorrow and beyond.We make this happen, together.We are the makers of possible.
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