Director, Ai-Driven Customer Education & Ops

Redwood Software Inc.

Redwood Software seeks a Director, Customer Success Operations & Education to lead global documentation and customer education. You will reshape the team, strategy, and tooling for an AI-first operating model, unifying Canada and India teams with measurable impact on time-to-value and customer outcomes.You will own the docs platform, drive in-product guidance with Pendo, and scale education offerings across software customers and partners, including OpenAPI-driven docs.
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Vacancy posted 2 hours ago

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