Front Counter Sales Representative

Description

Front Counter Sales Representative

Coquitlam, BC

If you enjoy working with customers, staying busy, and being part of a team that gets things done, this role is a strong place to build your career. As a Front Counter Sales Representative, you’ll be the first point of contact in the store—helping customers choose the right products and services, answering questions, and keeping things moving. It’s a mix of customer service, sales, and coordination with the shop team.

From day one, you’ll have the training, equipment, and support to do your job safely and build your skills. Whether you’re starting out or looking to grow in the industry, you’ll have a clear path forward here.

Responsibilities

• Help customers find the right tires and services based on their needs
• Prepare quotes, explain options clearly, and complete transactions
• Answer calls, book appointments, and keep customer records up to date
• Follow up on inquiries and convert leads into sales
• Work closely with the shop team to ensure a smooth customer experience
• Resolve customer concerns in a practical and professional way
• Maintain a clean, organized, and safe workspace

Requirements

• 2+ years of experience in customer service or sales
• Strong communication skills and a practical, problem-solving approach
• Comfortable recommending products and closing sales
• Interest in the automotive industry (experience is an asset, not required)
• Organized and able to manage multiple tasks in a fast-paced environment
• Positive attitude and ability to work as part of a team
• Commitment to following safety processes

What We Offer

• Starting wage: $21.64 per hour, with clear progression
• Health, dental, and vision benefits (for eligible roles)
• Employee Assistance Program
• RRSP and DPSP matching program
• Employee discounts on tires and services
• Ongoing training and development opportunities
• A stable, team-focused work environment with room to grow

Hiring Process

All interviews and hiring decisions are being made by Kal Tire’s hiring managers and recruiters. Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening.

Kal Tire is committed to fostering a workplace where everyone feels valued, included, and empowered to thrive. We embrace diverse perspectives and welcome applications from all backgrounds and experiences. Candidates considered for the role must be legally eligible to work for any employer in Canada. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process. 

Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast.

Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents.

Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process. Applicants are asked to make their needs/requirements known.