Technical Documentation Specialist Euna

Euna Solutions

Help Euna Solutions customers understand public sector software through precise technical documentation and collaborative content development in Oakville.Working with Learning & Adoption, you will learn complex features, processes, and workflows, then turn them into practical help articles. This hybrid, 12-month contract suits a Content Specialist with two to four years of relevant experience. Euna Solutions also values SaaS documentation, knowledge base platforms, and accessibility standards familiarity.Key Responsibilities:
Translate complex product workflows into actionable documentationMaintain accuracy across existing help articlesWork with subject matter experts to clarify processesPrepare content for upcoming software launchesFollow established accessibility and content standardsRequirements:
Two to four years in technical writing or related workAbility to understand connected software features and workflowsCuriosity and detail orientation when researching topicsExperience with SaaS or enterprise software documentation preferredFamiliarity with WCAG, AODA, Section 508, or ADA preferredApply technical documentation, workflow analysis, and accessibility awareness to create customer-useful content for Euna Solutions.
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