Nurse Practitioner HCP Training Lead

Shape Felix’s healthcare practitioner training with onboarding delivery, clinical documentation, and mentorship in an asynchronous virtual care setting.

This Nurse Practitioner leadership role owns the new HCP experience from initial interview through independent work. You will create and maintain written guides, videos, and the medical hub while answering clinical questions. The position reports to the Chief Medical Officer and collaborates with Felix’s clinical leadership and operations teams.

Key Responsibilities:

• Deliver onboarding training for newly hired healthcare practitioners
• Maintain asynchronous onboarding materials and training videos
• Provide direct support and clinical answers to HCPs
• Complete recurring lab reconciliation checklist tasks
• Participate in broader clinical quality reviews and mentorship

Requirements:

• Active Nurse Practitioner registration in Ontario
• At least three years of clinical practice experience
• Virtual care experience and clinical oversight background
• Clear, kind, and direct written feedback
• Comfort with Slack, Notion, and asynchronous work

Use training leadership, clinical mentorship, and documentation expertise to strengthen practitioner readiness and quality at Felix.