Sephora Store Operations Manager

Lead store operations and talent at Sephora Canada in Halifax, using staffing, scheduling, training, and payroll expertise on-site. Manage people and processes supporting an outstanding customer experience.As Store Operations and Talent Manager, you will oversee staffing, zoning, onboarding, scheduling, and operational standards. Reporting to the Store Director, you will collaborate with Client Experience and Beauty Services Managers. Your responsibilities include managing Department Leads and Beauty Advisors while supporting store performance.Key Responsibilities:
Conduct final interviews and hire candidates across key positionsManage store training and ongoing development strategyOversee schedules, time-off approvals, and payroll submissionDeliver performance reviews and follow up on feedbackManage inventory, shipping, receiving, returns, and cycle countsRequirements:
Two to four years of management experienceBeauty, retail, customer service, or equivalent internal experienceRecruiting, staffing, and hiring experience across store positionsAbility to develop high-performing teams and identify talentCommunication skills and experience with Windows, Word, and ExcelBring retail leadership, talent development, scheduling, and operational expertise to Sephora’s Spring Garden store in Halifax.
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