Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Simulation Support Specialist

$70k - $120k per year
Full-time

H2 Analytics

H2 Analytics is a mission-focused technology company redefining how intelligence specialists train and modernize. We partner with military, national security, law enforcement, and other mission-driven organizations to improve readiness at speed and scale. Our team includes former intelligence professionals who have lived the problems we’re solving. We move fast, have ambitious goals, and are driven by a strong sense of purpose.

The pain point you can help us solve

Mission-driven organizations struggle to deliver realistic training and modernize analytic workflows. Building tailored and credible scenarios with notional intelligence content is still a heavily manual and time-consuming effort that often requires pulling experienced personnel away from real operations. The result is a wide and persistent gap between the speed, scale, and realism teams need and what they actually have.

Our flagship platform, EASE, makes it simple to create synthetic intelligence environments for training and experimentation. EASE integrates with LVC simulation systems (e.g., JCATS, VBS, CPE) to model real-world environments, platforms, and behaviours. These systems are powerful, but complex; they require the right combination of technical aptitude and operational understanding (equipment, organizations, doctrine) to configure correctly and produce credible outputs.

Your work will help bridge the gap between operational military concepts and technical execution, ensuring that simulation scenarios produced for EASE accurately reflect real-world equipment, organizations, and tactical doctrine.

What we’re looking for

As a Simulation Support Specialist, you will help build and run military simulation scenarios that support EASE-based training. Working as part of a project team, you'll contribute to the creation of high-fidelity synthetic environments by configuring entities, equipment, and behaviours within simulation platforms.

You'll support internal delivery teams and project managers, helping translate training objectives into working simulation setups and ensuring outputs are usable within EASE. Over time, you may engage directly with clients to better understand their requirements and refine scenarios, but your core focus will be on building and executing simulations that accurately reflect real-world operations.

You'll thrive here if you enjoy hands-on problem solving, have an interest in how military systems and operations are represented in simulation, and are motivated by contributing to meaningful, mission-driven work.

Prerequisites:

Relevant experience, preferably in a defence/military environment, to include:

  • Foundational understanding of global military equipment, organizational hierarchies (ORBATs), and operational doctrine.

  • Experience interpreting client training needs and translating them into technical simulation parameters.

  • Experience manipulating data structures to represent entities and equipment accurately within a software environment.

  • Experience working effectively within a project team, supporting project managers and contributing to shared outcomes.

  • Eligible to obtain (or hold) a Government of Canada Level III (Top Secret) security clearance.

  • Able to support clients on-site as required.

Core skills:

  • Ability to construct and run simulation scenarios aligned with defined training objectives and operational context, including modeling military equipment and individual entities.

  • Ability to guide clients through EASE/Simulation implementation, ensuring they understand platform capabilities and entity behaviours.

  • Ability to assist clients in refining training architectures and simulation-based methodologies to improve outcomes.

  • Ability to capture field lessons and performance data to inform product development and workflow improvements.

  • Strong written and verbal skills, with the ability to translate between operators and technical teams.

Nice to have:

  • Understanding of distributed simulation communication protocols (e.g., DIS, HLA).

  • Military experience in specific domains such as Air, Land, Sea and Space.

  • Live in or be willing to relocate to Ottawa or Kingston. Other locations will be considered.

What we offer

  • Base salary: CAD $70,000 - $120,000 (based on skill and experience)

  • Bonus: Eligible for an annual bonus based on company and individual performance

  • Benefits: Extended health insurance for employees and their dependants

  • Job type: Full-time

  • Location: Hybrid

Vacancy status

This posting is for an existing vacancy.

How we use AI

We may use AI-enabled tools to screen applications during the initial stage (for example, to identify relevant skills and experience in your resume). However, AI is not used to make final hiring decisions; all shortlisting and hiring decisions are made by our hiring team.

Vacancy posted 23 hours ago
Similar jobs that could be interesting for youBased on the Simulation Support Specialist in Remote vacancy
  • $23 - $25 per hour

     ...this a reality by empowering you with the tools, resources, and support you need to grow your career. Customer Experience at Brex...  ...planet by being passionate advocates for our customers. As a Support Specialist I your goal is ultimately to help customers use, trust and love... 
    Suggested
    Hourly pay
    Full time
    Work at office
    Remote work
    Weekend work
    Weekday work

    Brex Inc.

    Remote
    23 hours ago
  •  .... That is our North Star and, together, we help shape leaders that build stronger communities. We’re looking for a… Camper Support Specialist Job Summary The Camper Support Specialist (CSS) is responsible for supporting camp staff in meeting the mental health, social... 
    Suggested
    Full time
    Contract work
    Live In
    Work from home
    Flexible hours
    Night shift

    Tim Hortons Foundation Camps

    Remote
    23 hours ago
  • $21 - $24 per hour

     ...As Trustly continues to grow, so does the need for top-tier support for our expanding base of customers and merchants. This is your...  ...making a real impact across the organization. As a Client Support Specialist, you’ll be a key player in delivering exceptional service and driving... 
    Suggested
    Remote job
    Hourly pay
    Full time
    Temporary work
    Home office
    Monday to friday
    Flexible hours
    Shift work
    Rotating shift

    Trustly

    Remote
    23 hours ago
  •  ...contract flying operations both internationally and domestically supporting humanitarian missions, cargo, and workforce movements to...  ...As a key member of the Engineering team, the  Engineering Support Specialist  will report to the Manager, Structures Engineering and will... 
    Suggested
    Long term contract
    Permanent employment
    Full time
    Contract work
    Work at office
    Remote work
    Worldwide
    Monday to friday

    North Bay Billboard

    Remote
    23 hours ago
  • $65k - $75k per year

     ...Description Position: Sales Support Specialist Location: Port Coquitlam Are you highly organized, sales-driven, and passionate about supporting high-performing sales teams? Do you enjoy working with customers, managing accounts, and helping close deals behind the... 
    Suggested
    Long term contract
    Full time
    Contract work
    Temporary work
    Work at office

    Lordco Home

    Remote
    23 hours ago
  •  ...Location: Remote (Canada) Department: Customer Support Reports to: Head of Support About MoeGo MoeGo is on a mission...  ...and one loving owner at a time. About the Role As a Support Specialist II, you are a fully independent operator within MoeGo’s Customer... 
    Full time
    Remote work
    Flexible hours

    Moego

    Remote
    23 hours ago
  •  ...Location: Remote (Canada) Department: Customer Support Reports to: Head of Support   About MoeGo MoeGo is on a mission...  ...and one loving owner at a time. About the Role As a Support Specialist I, you’ll be a key member of MoeGo’s Customer Support team,... 
    Full time
    Remote work
    Flexible hours

    Moego

    Remote
    23 hours ago
  • $55k - $65k per year

     ...Thinkific contributes to raising the bar for online learning, supporting thousands of learning businesses, and creating real-world...  ...help people solve their problems? We’re looking for a Product Support Specialist to join our Support team at Thinkific. Thinkific’s Support... 
    Remote job
    Full time
    Temporary work
    Summer work
    Work at office
    Work from home
    Home office
    Monday to friday
    Flexible hours

    Thinkific

    Remote
    23 hours ago
  •  ...Senior Support Specialist – Full-time, Remote   An ideal position for someone looking for a long-term role located in Canada! A Day in The Life: BeMo has an immediate need for an experienced support professional to join our team! This role focuses on supporting current... 
    Remote job
    Long term contract
    Full time
    Internship
    Work at office
    Immediate start
    Worldwide
    Weekend work
    Afternoon shift

    BeMo Academic Consulting

    Remote
    23 hours ago
  •  ...BusPlanner is building a world-class Client Services practice, and we are looking for driven, talented, and technically-minded Product Support Specialists to join our journey. This is a unique opportunity to be a part of a growing team as we strive to make a positive impact in the... 
    Full time
    Remote work
    Flexible hours
    Rotating shift

    BusPlanner

    Remote
    23 hours ago
  •  ...it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. As an  Application Support Specialist , you will be responsible for providing mission critical support for our proprietary trading applications as well as provide... 
    Full time
    Night shift
    Early shift

    Drw

    Remote
    23 hours ago
  •  ...contractors. We're growing in the United States and Canada, so this role supports customers on both sides of the Atlantic. Your working hours...  ...and support training. · Coaching from experienced product specialists. · Clear, documented processes for every type of support... 
    Long term contract
    Full time
    For contractors
    Remote work

    Valsoft

    Remote
    23 hours ago
  • $50k - $64k per year

     ...B Corp certification. About the role Montreal (hybrid) 0-2 years  CAD $50,000 - CAD $64,000 + stock options  A Customer Support & Success Manager at Zeffy is passionate about to helping nonprofits raise more funds for their causes, playing a key role in our mission... 
    Long term contract
    Full time
    Remote work
    Flexible hours
    2 days per week
    3 days per week

    Zeffy

    Remote
    23 hours ago
  • $60k - $80k per year

     ...Application Support Specialist Vernon, British Columbia Our Application Support Specialist thrives in dynamic environments, always seeking new challenges and growth opportunities. With a passionate focus on both people and operational excellence , they play... 
    Full time
    Work at office
    Local area
    Remote work
    Relocation package

    Pursue Diverse

    Remote
    23 hours ago
  • $26.09 - $31.69 per hour

     ...competitive salary and generous benefits supporting the wellness of our staff. We are proud...  ...Opportunities: Our wide range of services and supports allows for varied opportunities for...  ...We are recruiting for a SITE SUPPORT SPECIALIST  ~ This is a contract full-time role... 
    Hourly pay
    Full time
    Contract work
    Work at office
    Monday to friday

    Cmha Waterloo Wellington

    Remote
    23 hours ago
  •  ...possible experiences to our broker partners JOB SUMMARY: Max Insurance is looking for an enthusiastic and results driven Broker Support Specialist to actively manage and grow relationships within our existing broker network. JOB RESPONSIBILITIES: Engage with brokers... 
    Full time
    Flexible hours

    Max Insurance

    Remote
    23 hours ago
  •  ...Position: Specialist, Deposit Support Location: To Be Determined Position Close Date: February 1, 2026   Key Responsibilities & Duties Deposit Operations & Processing Provide expertise and support to branch employees for deposit and investment activities... 
    Full time
    Work at office

    Sunrise Credit Union

    Remote
    23 hours ago
  •  ...Product Support Specialist Viv Technologies   At Viv Technologies, we’re passionate about the power of digital transformation done right. That means continuously improving our home care software platform, built specifically for multi-site home care operators. We’re proud... 
    Full time
    Remote work

    Viv Technologies Inc.

    Remote
    23 hours ago
  • $70k - $85k per year

     ...Technical Support Specialist- HVAC Location: Remote   About Midea America Canada Corporation (MACC): Midea America Canada Corporation (MACC) is a Global leader in home appliances manufacturing, dedicated to improving the lives of consumers through innovative, high... 
    Full time
    Internship
    Remote work

    Midea

    Remote
    23 hours ago
  •  ...of over 6 million music creators. We love best practices but we aren’t afraid to break them. LANDR’s looking for a Support & Distribution Specialist, who will ensure proper responses to our clients' questions and issues, as well as participate in the process where the... 
    Full time
    Contract work
    Work at office
    Local area

    Landr

    Remote
    23 hours ago
  •  ...new opportunity? Or just checking the market? Well… you might just be in the right place!   We are looking for an Application Support Specialist to deliver world class support to the Brands & Retailers who utilize the NuORDER by Lightspeed B2B platform to deliver a... 
    Full time
    Remote work
    Flexible hours

    Lightspeed Commerce

    Remote
    23 hours ago
  •  ...Acclaim Health announces the availability of one (1) Regular Part-Time Customer Support Specialist position working in the Speers Road office in the Private Care and Customer Support department. This position requires the individual to be available to work a minimum of 2 shifts... 
    Full time
    Part time
    Work at office
    Shift work
    Weekend work

    Acclaim Health

    Remote
    23 hours ago
  •  ...Company Description IT Job Description Role: Desktop Support Specialist Location: Quebec City, Canada Duration: 6+ Months BGV will be done for the selected candidates. JOB SUMMARY: As a member of the On Site Service (OSS) team associate will provides... 
    Full time
    Relocation

    Info-ways

    Remote
    23 hours ago
  • $4200 - $5250 per month

     ...OPERATIONAL EXCELLENCE  At the heart of great partnerships, we’ll always find EMPATHY WHAT IS YOUR ROLE As a Technical Support Specialist, you will be responsible for interacting with customers to address inquiries and resolve complaints regarding the client’s... 
    Full time
    Worldwide
    Rotating shift

    Boldr

    Remote
    23 hours ago
  •  ...You Will Join:  We are seeking a dedicated and enthusiastic candidate to provide exceptional Customer Service support to the Airbnb community as a CS Specialist, Premium Support. The ideal candidate is hospitable, analytical, and committed to delivering the highest standards... 
    Full time
    Live In
    Flexible hours
    Weekend work
    Day shift
    Afternoon shift
    Early shift

    Airbnb, Inc.

    Remote
    23 hours ago
  • $55.3k - $60k per year

     ...We want you to bring your exceptional skills and experience with you and join our team as a Specialist, Desktop Support! In this role you will be handling all requests for provisioning and shipping new IT equipment for the organization, including hardware needed for newly... 
    Full time
    Work at office
    Remote work
    Work from home
    Home office

    FYidoctors Careers

    Remote
    23 hours ago
  •  ...it possible for guests to connect with communities in a more authentic way. The Difference You Will Make: The CS Team Specialist supports one or more internal CS services. This is a full time position based in the West Coast of Canada , though the role may support... 
    Remote job
    Full time
    Casual work
    Live In
    Work at office
    Flexible hours
    Weekend work
    Afternoon shift
    Early shift

    Airbnb, Inc.

    Remote
    23 hours ago
  •  ...At Conexus, we are focused on supporting our members with their needs of today, while also helping them pursue their goals for the future...  ...dependable team player to come on board as a Senior Business Support Specialist. In this role you will help deliver administrative support to... 
    Permanent employment
    Full time
    Temporary work

    Conexus Credit Union

    Remote
    23 hours ago
  • $50k - $65k per year

     ...collaborate and learn from each other, completely free of barriers. Your role: We are seeking a highly motivated, client-focused L1 Support Specialist to support our Small and Medium Business (SMB) team as part of the Technical Support team. This role is focused on being the... 
    Full time
    Work at office

    Global Relay

    Remote
    23 hours ago
  • $75k - $85k per year

     ...domestic and global clinics, have allowed us to lead the change against “we caught it too late again". We are looking for an IT Support Specialist to join our team! The IT Support Specialist is the first line of contact for Prenuvo employees seeking technical support;... 
    Full time
    Work at office
    Local area
    Immediate start
    Remote work
    Flexible hours
    3 days per week

    Prenuvo, Inc.

    Remote
    23 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Simulation Support Specialist. Be the first to apply!