Manager, Project Issues & Decisions

Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

This role is an in‑office position based at our Head Office - 97 Front location. Our team is highly collaborative, and much of our work benefits from in‑person co‑creation, relationship‑building, and hands‑on partnership with leaders across the organization.

CPG’s workforce is made up of driven and dedicated professionals who care deeply about working together to deliver infrastructure and make a positive impact in our communities. Join us as we build a knowledgeable and collaborative team that courageously changes how transit projects will be delivered.

The Chief Capital Officer (Rapid Transit) is seeking a Manager, Project Issues and Decisions to support the executive and their leadership team in the delivery of the continent’s largest portfolio of subway and LRT megaprojects.

Reporting directly to the Director, Strategy & Operations and based within the Chief Capital Officer (CCO)’s office, you will lead a team responsible for ensuring the Board, the shareholder (MTO and the minister) and the organization’s senior leadership are appropriately engaged on key project developments, issues and solutions through high-quality briefings and communications material; that critical decisions being made by senior management or sought from more senior governance authorities are supported by comprehensive, compelling and well-documented evidence; and that the CCO is appropriately advised and supported in carrying out their mandate.

The ideal candidate excels at cogently explaining complex technical and commercial concepts to decision-makers, understands how large and complex organizations make decisions, and is at ease navigating ambiguous or fast-changing work requirements.

What will I be doing?

• Supports the development and quality control of reports, presentations and other materials for which the relevant CCO and/or their team are accountable.

• On behalf of the CCO and Director, Strategy & Operations, supports engagement with partners including the Office of the CEO, other Metrolinx business units, the Board of Directors, or the Ministry of Transportation, to share information, identify/solve issues as they arise (often of a contentious/high profile nature).

• On behalf of the CCO and Director, Strategy & Operations, oversees the development and quality-control of governance requests (and their associated documentation including presentations and memoranda) seeking commercial and strategic approvals from more senior governance authorities (i.e. the CEO and Board), and oversees the secretariat function for the Capital Committee of the Board of Directors.

• Engages with internal teams and staff at all levels throughout the relevant CPG division to bring relevant information to the CCO’s and Director, Strategy & Operations’ attention, align teams to the CCO’s agenda, and problem-solve on the CCO’s and Director’s behalf, including the identification, management and resolution of business delivery and staffing issues.

• Manages the tracking, reporting and identification of issues and the research and analysis of patterns and trends.

• Provides leadership for corporate coordination of key documents and processes related to decision making, accountability and transparency.

• Provides analysis and advice to the CCO, their senior leadership team and the Director, Strategy & Operations to ensure the successful achievement of the agenda of the CCO, CEO and Board.

• In partnership with the Manager, CPG RT Business Operations, support efforts to drive effective internal operations within the CPG RT division, informed by employee feedback and influenced by an effective employee engagement strategy, and participates in organization wide business planning and estimates process leading to the development of the annual business planning documents.

What Skills and Qualifications Do I Need?

• Completion of a degree in public administration or a related discipline. Post-graduate degree (Masters’ degree) an asset.

• Demonstrated experience providing strategic advice to senior executives, leading teams, managing and reviewing written materials, and identifying, anticipating and mitigating issues. Experience implementing these skills in the public sector and/or the infrastructure project delivery industry is a strong asset.

• Well-versed on processes to streamline information flow and approval processes and managing projects from inception to implementation working with multiple stakeholders.

• Superior strategic communication skills (verbal, written) to prepare and review a range of written documentation including briefing materials, reports, presentations, options and proposals; to provide strategic advice, oral briefings and presentations to the CCO.

• Strong familiarity with corporate and public-sector governance principles and practices, and the technical and commercial considerations associated with decision-making for major infrastructure projects.

• Well-versed on processes to streamline information flow and approval processes and managing projects from inception to implementation working with multiple stakeholders.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act and other applicable legislation so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: View phone number on canada.jobradars.com or email View email address on canada.jobradars.com.

Application Process

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time-sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

For Internal applicants, with the recent implementation of the Internal Mobility Policy, the internal recruitment process has changed for non-union roles. Candidates must be in their current role for 12 months prior to applying for another role and each applicant must be in good standing (not participating in a Performance Improvement Plan). Please review all provisions of the policy before submitting your application.

Should it be determined that any background information provided is misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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