Business Analyst (Program Admin Officer)

Competition # : 48749

Department: Opportunities and Social Development

Location: HALIFAX

Type of Employment: Temporary

Union Status: NSGEU - NSPG

Closing Date: 04-Jun-26 (Applications are accepted until 11:59 PM Atlantic Time)

Designation Status

At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Supportive Housing and Homelessness, and the Disability Support Program (DSP).

Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.

About Our Opportunity

The Business Analyst, under the leadership of the Operations Manager, is responsible for providing analytical and problem-solving services to programs, Service Delivery, and the Operations Unit. As the Analyst, you will be responsible for documenting business needs and coordinating and/or completing changes necessary to meet those needs.

You will be involved with the creation of, or changes to, existing systems, forms, and procedures. You will have a direct impact on projects, driving progress and enhancements to departmental outcomes and strategic priorities to best serve Nova Scotia's most vulnerable people.

Primary Accountabilities

In this position, we count on your expertise to assess business requirements and opportunities, formulate options, and define recommended solutions. You will achieve this by:

• consulting with clients, evaluating current solutions/services, and recommending solutions;
• supporting solution implementation;
• leading the preparation and documentation of; business requirements, functional requirements, business cases, workflow process and data models;
• designing and developing business requirements for solution changes; and
• developing and maintaining business process and "how to" material

You will work with staff and with our technology team to ensure changes are monitored, tested, evaluated and ready for implementation.

Qualifications And Experience

As our next Business Analyst, you have completed a bachelor’s degree and have five (5) years of related experience. You must have experience designing and building a modern SharePoint Online site (intranet/portal) within Microsoft 365.

It is considered an asset if you have experience in:

• SharePoint architecture, site design, and custom development using SharePoint Framework (SPFx)
• Designing and maintaining digital documents and content using Adobe Experience Manager (AEM)
• Supporting case management systems
• Release Management
• User Acceptance Testing (UAT)
• Certification or training in business analysis is highly desirable

Essential to your success is your ability to exercise initiative, sound judgment, and assess risk when making decisions and recommending solutions. This is a fast-paced environment, with strict competing deadlines; as such, your flexibility and ability to multitask and manage a high business volume are critical.

You are an effective communicator (written and oral) and display superior analytical and problem-solving skills. Proficiency with computers and a variety of computer software, such as the Microsoft Suite (Word, Excel, Outlook, and Teams), is required. Experience with Power Automate, Power Apps, and JavaScript would be an asset.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Skills

We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include, but are not limited to:

• Completion of a master's degree and three (3) years of related experience
• Nine (9) years of related experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

This position often encounters urgent requests for assistance to resolve issues. You must be able to work under pressure within a schedule that is prone to interruptions. There is a potential for high stress levels in urgent situations.

Your normal work week is 35 hours/week, 7 hours/day.

Additional Information

This is a TEMPORARY employment opportunity with an anticipated end date of January 15, 2027. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths

Pay Grade: PR 13

Salary Range: $2,805.63 - $3,410.48 Bi-Weekly

Employment Equity Statement

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.

Accommodation Statement

We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at View email address on canada.jobradars.com.

This Is a Bargaining Unit Position Initially Restricted To Current Civil Service Employees Represented By The Nova Scotia Government Employees Union (NSGEU). If Applying From Outside a Government Office, Employees Must Apply Correctly Via This Link

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.

External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to ***email_hidden***.