Surgical Services Registration Clerk - Surgical Services - Whitehorse General Hospital

Requisition # SURGI002767 (PSAC Bargaining Unit)

Casual On Call - No Guaranteed Hours

This position is at the L05 level with an hourly pay range of $33.93 - $42.93

Are you looking to be part of an exceptional and passionate health care team in one of Canada’s most spectacular natural environments with vast and stunning wilderness at your doorstep?

Yukon Hospitals strives to cultivate an environment of passionate and engaged people with a culture that values growth, work/life balance, and wellness in helping all our people reach optimal ability. Our organization is an integrated system of hospitals: Whitehorse General Hospital (68 beds), Watson Lake Community Hospital (6 beds) and Dawson City Community Hospital (6 beds).

Reporting to the Clinical Care Manager, Surgical Services, the incumbent registers all OR patients, schedules patient/client appointments for Cast Clinic and Minor Procedure Room, and liaises with patients/clients, physicians, hospital departments, and other personnel in and out of the territory. The incumbent is responsible for assisting in organizing the General Practitioners and surgeons minor procedure schedule, orthopedic surgeons cast clinic and maintain a database for waitlisted appointments, prioritizes consult requests, and communicates with Physician MOA (s) for updates. The incumbent recognizes their role in creating a culturally safe environment for patients and actively demonstrates their support, understanding and alignment with Yukon Hospitals Mission, Vision and Values.

Knowledge and skills required:

• Solid knowledge of medical office procedures, technology, terminology and anatomy;
• Knowledge of Meditech Expanse scheduling and registration processes;
• Excellent organizational skills with ability to prioritize and adapt to workload variances;
• Thoroughness and strong attention to detail;
• Strong oral and written communication skills;
• Excellent interpersonal skills with ability to establish and maintain effective work relationships with colleagues, peers, patients and families;
• Excellent professionalism, tact, and ability to deal with agitated patients/family/supports, and physicians;
• Excellent computer skills, including proficiency with MS Office products (e.g. Word, Excel, Outlook);
• Ability to work independently as well as in a team environment, ability to apply good analytical skills;
• Physical ability to perform the duties of the position; and
• Cross-cultural awareness and sensitivity.

The successful candidate would have a one year Medical Office Assistant diploma, Two (2) years’ experience in a medical office, including experience scheduling patient appointments, Medical terminology and have current C.P.R. certification.

TO APPLY: Visit our website and apply by 4:00pm May 13, 2026

For more information, contact recruitment at 867-393-8675/9000 ext. 8347

Visit whitehorse.ca and yukon.ca for more information on Whitehorse and living in the Yukon!

Indigenous Workforce Initiative -We are committed to having a workforce that reflects the community we serve. When you apply for a job, you can choose to identify as Indigenous in your application. Please do so in whatever manner you feel accurately reflects who you are. Yukon Hospitals’ Indigenous Engagement Advisor will then contact you to offer support with your application, share information about training or mentorships, and answer any questions you may have. All self-identification information will remain confidential.

You can get support before or after applying for a job by contacting [email protected] or calling Voir le numéro de téléphone sur yuwin.ca.

Yukon Hospital Corporation is committed to employment equity. All qualified candidates are encouraged to apply, however, only those candidates selected for further consideration will be contacted. Unfortunately, at this time, we are unable to consider resumes from International applicants. Candidates must be legally entitled to work in Canada in order to apply, i.e. have Landed Immigrant Status, Work Visa, or be a Canadian Citizen.

Posting Date : April 29, 2026