Night Shift Dispatcher

Cooke is a global seafood company with operations in North America, Europe, South America, and Australia. Our company's success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area's economy and sense of community.

The Role

Connors Transfer is looking for a detail-oriented Night Shift Dispatcher for a 12-month Maternity leave contract to dispatch our drivers to customer locations. In this role, your duties will include communicating with our customers to record their requirements, planning, and adjusting routes, as well as scheduling drivers to deliver or collect freight.

To ensure success as a Night Shift Dispatcher you should exhibit extensive experience in dispatching trucks and the ability to work under pressure. An outstanding truck dispatcher is someone whose organizational skills translate into exceptional freight delivery services.

This role will report to the Director of Operations and will work remotely from New Brunswick or Nova Scotia.

Key Responsibilities

• Scheduling drivers to make freight pick-ups or deliveries.
• Communicating with customers about freight details, delivery or pickup times, and special handling requests.
• Planning pre-determined routes and accommodating route changes as needed.
• Preparing dispatch documents, and paperwork.
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• Keeping track of transportation regulations and laws to ensure that truck drivers comply.
• Monitoring truck repairs and maintenance schedules.
• Logging customer shipping schedules and complaints.
• Assist in the management of driver hours of service (ELD) and work with HR team to document violations relating to progressive discipline.
• Assist in managing driver use of satellite communication and macro input.

Qualifications

• Must have extensive TruckMate experience.
• Must have 3 - 5 years' experience as a Dispatcher.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills and the ability to provide constructive feedback to employees.
• Must be adaptable and able to respond to changing priorities.
• Excellent computer skills are required, must be proficient with Microsoft Office suite, and can learn new software.
• Must be able to build strong relationships with customers and drivers.
• Must be able to work 4 days on and 4 days off from 9:00 PM - 7:00 AM

Cooke offers full-time year-round employment, competitive rates and a competitive benefits package which includes health and dental as well as a company matched pension.

The Opportunity

The role description is just one part of the story. This is an opportunity to grow, to stretch, to work within the parameters of the role but stretch to your fullest potential. We are a team that counts performance, we reward contribution, and we recognize talent. It is about being at the center of the fastest growing company in Atlantic Canada and knowing you are part of that growth. The ability to bring your passion for learning, desire for growth, and energy for moving your career forward is what we offer.

The Why

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.

NOTE: The recruiter is reviewing and interviewing eligible applicants for this position as they are received. If you are interested in this posting, you are encouraged to apply as soon as possible.

We thank all candidates for their interest, however, only those selected for interviews will be contacted.

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