Remote Legal Claims and Insurance Coordinator

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

Reporting to the Associate General Counsel, the Legal Claims and Insurance Coordinator provides a full range of support activities to the members of the Legal Claims and Insurance team.

• Maintains a centralized repository of legal claims that tracks all claims and potential claims allowing for data reporting
• Coordinates meetings with internal and external parties, including witness prep meetings for examinations for discovery
• Assists the Legal Claims and Risk Specialist with fulfilling undertaking requests and collecting documents or records required for the litigation process
• Manages the legal department calendar for important dates (hearings, deadlines, etc.)
• Act as the key contact for accepting service of legal documents and facilitating service on staff
• Communicates with internal and external parties, including external counsel and HIROC, our insurer
• Assisting the Associate General Counsel with compiling the data for reporting of claims status and trends
• Attends regular touch point meetings with hospital departments to track potential claims
• Tracks insurance renewal dates
• Assists in obtaining the data and information required to support the insurance policy renewal process from various departments at Osler
• Processes Insurance Invoices
• Manages the insurance internal file, keeping track of policy documents, policy renewal documents, invoices, etc.
• Manages Certificate of Insurance Requests
• Provides administrative support to the legal department as needed
• Maintains the legal department email inbox and mail box
• Provides support to the legal team with respect to meetings, staff training, etc.

Qualifications

• Completion of college diploma required
• Certification in Risk Management or Health Law preferred
• Minimum of three (3) years of experience in a hospital or other similar setting with a focus on providing support for legal claims management. Experience with insurance renewals also an asset
• Advanced proficiency with MS Office including Word, Excel, Outlook and PowerPoint
• Knowledge of Meditech/EPIC an asset
• Strong critical thinking skills
• Knowledge of the litigation claims process
• Flexibility to meet the demands of a fast-paced environment
• Strong organizational skills with emphasis on coordination of time and resources to manage multiple tasks and projects effectively and in a timely manner
• Highly motivated, self-directed with demonstrated ability to work well as a member of a team and the ability to work independently
• Strong communication skills; verbal and written
• Excellent attendance, punctuality and work record
• Travel between the Hospital's sites and to external meetings may be required
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently days (subject to change in accordance with operational requirements)

This is a Hybrid: Roles that function remotely, but require essential, regular onsite weekly work

Annual Salary:

Application deadline: August 7, 2025 

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected] .

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.