TD Personal Banking Associate Ottawa
The Toronto-Dominion Bank (Canada)
Support Ottawa customers with banking advice and digital education as a Personal Banking Associate at TD Canada Trust’s branch office.
This Personal Banking Associate role focuses on customer relationships, service transactions, banking solutions, and problem resolution. You will guide customers to appropriate staff members while handling confidential matters with sound judgement. The position also supports frontline transactions and branch processes.
Key Responsibilities:
- Engage customers in advice needs and service transactions
- Educate customers about mobile, ATM, and online banking
- Guide customers toward appropriate banking solutions and contacts
- Support scheduled cash and non-cash transactions
- Complete accurate processes and compliant documentation
Requirements:
- High School diploma or one year relevant experience
- Investment Funds Canada certification within 90 days
- Proficiency with Microsoft Office and branch software
- Knowledge of banking solutions and processes
- Strong organizational, communication, and customer experience skills
Bring customer service, banking knowledge, and digital education skills to TD Canada Trust’s Ottawa branch team.
#J-18808-LjbffrVacancy posted 15 hours ago
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