Senior Digital Transformation & Analytics Manager Toronto

Overview

Drive innovation at Beanfield as a Senior Digital Transformation and Analytics Manager in Toronto. Lead the ServiceNow rollout, analytics, and process improvement initiatives that optimize business performance. This strategic role is focused on overseeing the comprehensive implementation of ServiceNow modules while establishing a robust analytics framework. You will bridge technology and business, ensuring that the platform serves as a vital resource for operational efficiency. Collaborating with key cross-functional teams, you will promote analytic insights and effective change management.

Responsibilities

• Lead the implementation of ServiceNow modules for business alignment


• Develop key vendor relationships and track project progress


• Architect performance analytics tools to enhance KPI monitoring


• Design actionable dashboards for executive decision-making


• Champion training and communication strategies for platform adoption

Requirements

• Over 10 years of experience in Telecom or similar industry


• 3+ years in a management role with BI tool expertise


• Solid analytical foresight in strategic planning


• Exceptional negotiation and communication skills


• Demonstrated ability to lead and grow high-performance teams