Manager, Mx Sales Platform

Position Summary
At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work. Did we catch your attention yet? If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada...And have a ton of fun.... then please keep reading!Our Perks
Fantastic employee discount on all Samsung productsCompetitive Salary and Performance based incentive plan for all levelsEmployer paid Medical and Dental coverage from day oneGroup RRSP plan that helps you save for the futureFree on-site gym to get your sweat onSubsidized Cafeteria;
including free Starbucks coffee/latte machineTuition Reimbursement to keep you learning/Access of Samsung U for 24/7 online learningEmployee Referral program- we want great talent like you!Virtual Pet Care-to ensure the well-being and health of your beloved furry companions!Additional Well Being Days for better work life-balance!Role and Responsibilities
Essential Duties and Responsibilities
Samsung Mobile Sell-out Platform DevelopmentSupport the Sell-out platform strategy (Trade In / RV) in collaboration with the MXLT.Support multiple phased projects, including working with internal stakeholders and partners to deliver project and business objectives.Develop reporting and business management toolsManage partner relationship;
liaise with partner to manage the trade-in program in D2C channel and in partner channels collaborate with PM, Marketing, Legal and customer service teams to design, finalize & implement the trade-in promotional offersSamsung Care+ & Trade In / RV Business DevelopmentLiaise with partner to manage the SC+ program structure and operations in DtC channel and in partner channels (national Retail, Carrier)Report on, and oversee SECA’s Trade In program management. This includes vendor management, and rate negotiations with support of senior MX leadership teamCollaborate with PM, Marketing, DtC, Legal and CS teams to design, finalize & implement the Trade and SC+ promotional offersManage the T&Cs and SOWs for Trade In / SC+ promotional offersManage SOWs for Trade In / SC+ product development and enhancement in collaboration with external PartnerSupport and Follow-up on Partner invoices submissions, internal legal and financial processes to ensure execution excellence for Samsung Care+ and other programsWork with Marketing Team to finalize SC+ promo assetsDrive business visibility through recurring weekly reports, comprehensive monthly analytics, and key attach-rate performance evaluationsEnhance SECA’s device protection program – market analysis, competition benchmark, pricing analysis, promotion performance analysisDrive new service initiatives to improve program performance and increase Trade In & SC+ adoptionDrive new initiatives to expand SC+ channel coverage in National Retail and CarriersDrive new initiatives to improve Trade In rates for SECASupervise and Manage MX Service OperationsResponsible for having oversight of the day-to-day operations and administration of the various Mobile services of digital marketing programs and platforms such as Trade In, Samsung Care+, Samsung Finance+, Samsung Wallet, Samsung Health, and Galaxy Store.Skills and Qualifications
Experienced professional with full understanding on specialized areas;
resolves a wide range of issues in creative waysWorks on problems of diverse scope where analyzing data requires evaluating identifiable factors. Demonstrates good judgement in selecting methods and techniques for obtaining solutionsNormally receives little instruction on day-to-day work and receives general instructions on new assignmentsTypically requires minimum 5 years' of related experience and a Bachelor's degree, or 3 years and a Master's degree;
or a PhD without experienceSalary
The salary range for this role is expected to between $93,000 to $128,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience.Benefits
The total rewards package for a Regular Full-Time employee may include a variable incentive, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.Equal Opportunity and Accommodation
Samsung is an equal employment opportunity employer.Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.Company Information
Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( Information
If you would like to be notified of new opportunities when they are posted, please click here. You will be asked to create an account first if you do not already have one. Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, and network systems, and the entire semiconductor industry with our memory, system LSI, foundry, and LED solutions. Samsung is also leading in the development of the Internet of Things through, among others, our Smart Home and Digital Health initiatives. Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth. To discover more, please visit our official newsroom at ( and Contact
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