Infrastructure Engineer

Who we are
For decades, insurance software has been built around rigid forms, portals and call centers that create friction for customers and drag for teams. Even as AI has advanced, most insurance work is still manual, slow and spread across disconnected systems.General Magic builds AI agents that handle quoting, follow-ups, document collection, verification, claims intake and broker communication, connected directly to carrier, MGA and broker systems. We've raised $7.2M USD from Radical Ventures, a16z and several AI luminaries. We reward people who thrive with high autonomy, love shipping quickly and want real ownership. We work onsite in Toronto five days a week.The role
You'll own the cloud platform General Magic runs on: reliable, secure, observable infrastructure that lets our engineers ship fast and meets the bar carriers and regulators expect when handling sensitive insurance data.In this role, you will
Run our infrastructure on GCP and Cloud Run as code, with Terraform and solid CI/CD
Instrument services with metrics, logs and traces using OpenTelemetry, and set alerts and SLOs
Lead incident response, drive down latency and recovery time, and run postmortems
Design and tune databases, APIs and data pipelines for scale and reliability
Own IAM, secrets and encryption, and drive SOC 2 and PIPEDA readiness
Keep cloud costs in check without slowing the team down
For this role, you should have
Deep experience running cloud infrastructure as code, ideally on GCP
A strong reliability and observability mindset
Solid backend and database fundamentals
Practical security instincts and familiarity with SOC 2 or PIPEDA
A pragmatic, enabling approach: you automate everything and help other engineers move faster
$120-200k, equity, new MacBook Pro and more.
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