It Vendor Performance Audit Manager
Toronto Pearson International Airport
Lead IT vendor performance and audit programs at Toronto Pearson, using governance, analytics, and commercial expertise in a flexible hybrid environment.Reporting to the Associate Director, IT Vendor Management, this manager leads a team supporting third-party technology providers. The work strengthens governance, service quality, operational resilience, cost effectiveness, and accountability across critical technology services. You will collaborate with IT, Procurement Services, Finance, business leaders, and external partners.Key Responsibilities:
Lead vendor performance, contract oversight, and IT audit activitiesBuild scorecards, service measures, reviews, and escalation processesExecute risk-based audits and lead remediation activitiesOversee commercial management, negotiations, and value realizationReport performance, risks, findings, and recommendations to senior leadersRequirements:
Bachelor's degree or equivalent education and relevant experienceFive-plus years in IT vendor performance management and procurementExperience leading employees and influencing cross-functional teamsKnowledge of managed services, contracts, negotiations, and risk-based auditsAbility to obtain and retain Transportation Security ClearanceBring vendor governance, IT audit, analytics, and negotiation expertise to Toronto Pearson’s technology partnerships and performance oversight.
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Lead vendor performance, contract oversight, and IT audit activitiesBuild scorecards, service measures, reviews, and escalation processesExecute risk-based audits and lead remediation activitiesOversee commercial management, negotiations, and value realizationReport performance, risks, findings, and recommendations to senior leadersRequirements:
Bachelor's degree or equivalent education and relevant experienceFive-plus years in IT vendor performance management and procurementExperience leading employees and influencing cross-functional teamsKnowledge of managed services, contracts, negotiations, and risk-based auditsAbility to obtain and retain Transportation Security ClearanceBring vendor governance, IT audit, analytics, and negotiation expertise to Toronto Pearson’s technology partnerships and performance oversight.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
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