Director, Process Engineering

Job DescriptionWhat is the opportunity?As the Director, Process Engineering, you’ll re-imagine and engineer “architecture management”;
how architecture development and governance is applied across EA and architecture community, reducing complexity, simplifying and automating the processes by exploiting AI capabilities, improving integration at scale within IT Management, while ensuring governance outcomes and strategic objectives are achieved.What will you do?Design and implement scalable platforms, services and governance workflows supporting Enterprise Architecture mandate and Enterprise architecture communityMap and assess the current tool chain to identify opportunities to drive agile and process improving solutions, establish seamless integration across EA platforms and services and with Enterprise platforms with goal of reducing friction and maximizing end user value and driving adoptionImprove tool integration and data flow to reduce manual effort and accelerate governance decisionsLeverage best in house automation and AI support to accelerate modernization, scale service, insights and governance as well as drive automation in toolchainEstablish repeatable, sustainable processes and drive continuous improvementDrive initiatives for data lineage and metadata management to ensure continual high-quality dataPartner with line of business and functions architects, platform owners, and risk stakeholders to align on product and associated process improvements necessary to achieve strategic goalsDefine and track success metrics that balance efficiency and business value (time saved, integration scale) with governance effectiveness (compliance, risk, standards adherence).Manage a team of SMEs to deliver and advance on strategic objectivesBuild and mentor a high-performing teamWhat do you need to succeed?Must have:Proven experience in process engineering, business process improvement, or a similar role, ideally within EA, IT governance, or a technology environmentStrong understanding of architecture concepts, governance frameworks, and tool chains (e.G., EA repositories, integration/automation platforms, workflow tools)Track record of simplifying complex processes and delivering measurable efficiency gainsAnalytical mindset with the ability to balance speed against control and complianceExcellent stakeholder management and communication skills5-7 yrs of experienceStrong communication skills and ability to influenceBachelor’s degree in Industrial/Systems Engineering, Computer Science, Information Systems, Business/Management Information Systems, or equivalent in a related field orMaster’s degree (e.G. MS in Engineering Management, Information Systems, Enterprise Architecture, or MBA) preferred for senior levelsNice-to-have
:Relevant coursework or formal training in business process management, systems thinking, and IT service management is valuedCertifications:TOGAF — The Open GroupArchiMate — The Open GroupZachman Certified Enterprise Architect — Zachman InternationalLean Six Sigma, Green or Black Belt — ASQ (American Society for Quality) or IASSC (International Association for Six Sigma Certification)Certified Business Process Professional (CBPP) — ABPMPOCEB 2 (BPM) — Object Management Group (OMG)ITIL 4 (Foundation or higher) — PeopleCertCOBIT / CGEIT — ISACAAgile / Delivery (nice to have)Certified ScrumMaster (CSM) — Scrum Alliance;
or PSM — Scrum.OrgSAFe — Scaled Agile, Inc.PMP — Project Management Institute (PMI)What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging work#LI-POST#TECHPJJob SkillsApplications Architecture, Critical Thinking, Data Architecture Development, Decision Making, Enterprise IT Architecture, Information Technology Consulting, IT Architecture, Multi-Level Communication, Process Controls Engineering, Process Design, Process Engineering, Process Engineering Management, Process Improvement Engineering, Process Systems Engineering, Service Oriented Architecture (SOA), Target ArchitectureAdditional Job DetailsAddress:RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity:TorontoCountry:CanadaWork hours/week:37.5Employment Type:Full timePlatform:TECHNOLOGY AND OPERATIONSJob Type:RegularPay Type:SalariedPosted Date:2026-09-22Application Deadline:2026-10-31Note ** :** Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveOur Employment OpportunitiesAt RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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