Senior Software Developer - CRM
Temporary
SereneAid
Job Description – Software Developer – CRM – Senior
Role Title: Senior Software Developer – CRM
Location: Ontario, Canada (Fully Onsite – 5 Days/Week)
Contract Duration: May 18, 2026 – March 31, 2027
Assignment Type: Contract
Security Clearance: No Clearance Required
Key Responsibilities
- Translate business and technical requirements into fully functional CRM solutions
- Develop detailed programming specifications and technical documentation
- Design, develop, test, troubleshoot, and maintain enterprise CRM applications
- Conduct unit testing and support integration, migration, deployment, and implementation activities
- Diagnose and resolve application and deployment-related technical issues
- Collaborate with cross-functional teams throughout the Software Development Life Cycle (SDLC)
- Participate in technical reviews, walkthroughs, and design sessions
- Provide post-implementation production support and issue resolution
- Develop and maintain reports and dashboards using OBIEE and Power BI
- Develop and support Siebel Open UI components and enterprise integrations
- Ensure solutions comply with accessibility and enterprise technology standards
Mandatory Skills & Experience
Siebel Development Expertise (40%)
- 10+ years of experience in Siebel technical configuration, development, integration, and design
- 5+ years of experience with Siebel EIM/EAI
- 5+ years integrating Siebel with technologies such as Adobe AEM and J2EE
- 3+ years of hands-on experience with Siebel IP18+ configuration and development
- Strong expertise in:
- Assignment Manager
- Business Rules
- Workflow
- Applets
- Views and Screens
- Siebel scripting and business layer objects
- Assignment Manager
- Experience using Siebel Tools and modifying Siebel Web Templates
- Strong knowledge of Siebel Open UI Architecture including:
- Physical Model (PM)
- Presentation Model (PR)
- OOTB Open UI file structures and limitations
- Physical Model (PM)
- Experience with:
- UI integrations
- Embedding external applications within Siebel
- Exposing Siebel functionalities to external applications
- UI integrations
- Siebel 8.x or higher certification is required
Reporting & Front-End Development Skills (35%)
- Hands-on experience with:
- OBIEE
- Power BI
- OBIEE
- Strong experience in:
- HTML5
- CSS
- jQuery
- JavaScript
- HTML5
- Working knowledge of:
- Open UI concepts
- PM/PR frameworks
- Manifest and Mapping files
- Open UI concepts
Soft Skills (20%)
- Excellent verbal and written communication skills
- Strong analytical and problem-solving capabilities
- Ability to work effectively within large collaborative teams
- Experience working with both technical and business stakeholders
- Strong organizational and multitasking abilities
- Ability to manage aggressive timelines and competing priorities
- Adaptable, proactive, and solution-oriented mindset
- Strong interpersonal and relationship management skills
Nice-to-Have – Public Sector Experience (5%)
Experience with the following Siebel modules will be considered a strong asset:
- Public Sector CRM
- Contracts
- Lead Management
- Partner Management
- Public Sector Partner Portal
- Campaign Management
- Marketing
- Resource Manager
- Public Sector eService
- Grants Management / Transfer Payments
Previous Ontario Public Sector experience is highly preferred.
General Technical Qualifications
- Experience across the full Software Development Life Cycle (SDLC)
- Strong understanding of structured development methodologies
- Experience with application design, deployment, testing, debugging, and documentation
- Knowledge of relational and hierarchical databases
- Familiarity with middleware, gateways, and communication protocols
- Understanding of AODA accessibility standards and compliance requirements
- Experience supporting enterprise and internet-facing applications
- Ability to create user guides, technical documentation, and system documentation
Work Arrangement
- Fully onsite role in Ontario, Canada
- Mandatory onsite attendance: Monday to Friday
- Standard working hours: 8:00 AM – 5:00 PM (excluding lunch)
Ideal Candidate Profile
The ideal candidate will be a seasoned Siebel CRM Developer with extensive enterprise application experience and strong expertise in Siebel Open UI architecture, integrations, and reporting technologies. Candidates with prior public-sector transformation project experience, particularly within the Ontario Public Sector environment, will be highly preferred.
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Vacancy posted 20 days ago
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