Market Development Manager

As a market development manager, you support Desjardins’s strategic priorities by leading your department, tapping into the full market potential and meeting the needs and expectations of members and clients. You are responsible for the strategic and operational management of a team dedicated to selling financial products and services in a specific business line. You build and maintain long‑term business relationships with members and clients in your line of business. You draw up and monitor a business plan that addresses priorities, challenges and objectives. You ensure sector performance, and sound and prudent risk management in accordance with standards. You follow up on results. You draw on your ability to make quality decisions and drive results to effectively manage employees and your department’s performance. You manage a team dedicated to members and clients. You oversee employees’ skills development and ensure high‑quality service. The ability to build effective teams and develop talent is therefore essential. You serve as coach for your team members and provide advisory services and specific recommendations that take the needs of members and clients into account. The complex work associated with your unit requires extensive knowledge of the organization and your line of business.More specifically, you will be required to:Support your immediate supervisor by helping to develop business strategies in line with Desjardins’s strategic priorities and the unit’s challengesEnsure the quality of services and business relationships, and manage the member/client experienceImplement and monitor the action plan to achieve target resultsPut in place management and communication practices that promote talent acquisition and management, team synergy and change management, in keeping with Desjardins’s values.Lead, coach and motivate your team to develop skills, boost engagement and empower employeesImplement and develop a competitive, profitable service offer for your sector that incorporates partnerships with other components in order to provide an exceptional member/client experienceEnsure the efficiency and continuous improvement of processes, and boost profitabilityPromote the Desjardins brand and strengthen the organization’s roots in the communityUphold Desjardins’s cooperative valuesWhat we offer
Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipmentBenefits apply based on eligibility criteria.What you bring to the table
Bachelor's degree in a related fieldA minimum of eight years of relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredKnowledge of French is requiredAction orientedCustomer FocusDecision qualityDevelops talentDifferencesDrive resultsEngagementNimble learningTeams Equity, Diversity, Inclusion and AccessibilityAt Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!Trade Union (If applicable)Job Family Management (FG)Unposting Date 2026-11-8Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance.
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