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Member Experience Lead - Frontline Retail

MEC

MEC is seeking a Department Manager, Member Experience in Ottawa, ON. You will lead frontline teams across sales, Cash, and Member Service Desk, ensuring outstanding member interactions and store standards.

You will coach in real time, manage service delivery, and partner with the Senior Staff Team to drive results. This hands-on role requires flexibility to work evenings and weekends in a vibrant outdoor retailer environment.

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Vacancy posted 6 hours ago
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