Product Analyst

Enercare Inc. is one of Canada’s largest home and commercial services companies servicing over one million customers across Ontario, Manitoba, Saskatchewan, Alberta, British Columbia, Quebec and New Brunswick. Enercare is the Experts at Home, operating under several brands including Enercare, HydroSolution, and Pioneer Plumbing & Heating.

A proudly Canadian-owned company, we are the Experts at what we do and deeply care about our customers. We value a diverse, collaborative culture, and take pride in our commitment to health and safety, and knowing our work serves and supports our communities every day. No matter your role, we invest in making sure you have opportunities to grow, learn, and become the Expert you want to be.

If you are ready to become one of our Experts, we would love to hear from you.

Role: Product Analyst

Status: Regular, Full-Time

Reports to: Senior Product Manager

Department: Product & Marketing

Location: Markham

Compensation: $59,564 - $95,302

Please note that the compensation range listed includes base salary and potential incentive pay. Incentives such as bonuses are not guaranteed and depend on individual performance and company results. Actual compensation within the range will be determined based on skills, experience, and qualifications. Summary

The Product Analyst role will act as a key support resource to the Product Team and will help to manage all aspects of the product offerings, including the introduction of new product , developing market intelligence, measuring product performance, supporting sales initiatives, and executing marketing promotions.

Additionally, this role will actively engage with critical business stakeholders (Marketing, Field, Call Centre agents and management etc.) to gain a better understanding of the customer, business, and market to provide recommendations for the growth of the overall HVAC Portfolio. Your efforts and decisions will have a direct and immediate impact on the company’s success.

This position will report to the Senior Product Manager, HVAC Portfolio.

This is a great opportunity for a passionate, self-motivated, and customer-centric business professional looking to join a growing organization positioned to be the premier provider of essential home, commercial services and energy solutions in North America.

Responsibilities

• Perform competitive and market analysis to drive insights on targeting and product positioning
• Monitor, forecast, and report on sales performance and leading KPIs on a weekly and monthly basis to track trends and support business planning Partner cross‑functionally to cultivate and manage strong relationships with Finance, Marketing Communications, Sales, Training, the Call Centre, Field teams, and other key stakeholders
• Refine strategies in response to market conditions, trends and ensure business performance remains
• Cultivate and manage cross-functional relationships with the call canter, sales, finance, and field teams amongst others
• Support maintenance of core eCommerce processes, including coordination with internal partners on product content, promotions, and performance reporting

Qualifications

• 2-3 years’ product analysis/product marketing/acquisition marketing experience
• Strong project management and negotiation skills
• Exceptional verbal & written communication and presentation skills
• Comfortable sifting through large amounts of data to report on findings and uncover insights
• Understands how to complete a business case, including Internal Rate of Return (IRR) & Return on Investment (ROI)
• Highly proficient in PowerPoint, Excel, Outlook, and Word
• Intellectually curious with a strong desire to solve complex problems
• Demonstrated ability to collaborate with diverse cross-functional teams to achieve results

Enercare is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, national origin, religion, sex, age, sexual orientation, gender identity, citizenship, marital status, disability, pregnancy, military status, protected veteran status or other characteristics protected by applicable law. Enercare’s recruitment process includes accommodation for applicants with disabilities in accordance with applicable provincial accessibility laws and regulations. All accommodations will take into account the applicant’s accessibility needs due to disability and are available upon request.

Our company leverages artificial intelligence (AI) tools as part of the candidate screening process to help review applications efficiently and fairly. These tools may assist in evaluating qualifications against job requirements. All decisions regarding hiring are ultimately made by our recruitment team. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise.