Ivr Tester (Genesys)
Coforge Limited
Hands-on experience creating and executing API payloads in PostmanExperience testing Genesys call flows from the Genesys UI perspective, rather than through phone callsWorking/Testing knowledge of the Genesys UI, including checking call status, agent scripts, and secured messagesWorking/Testing knowledge of CRM integration to GenesysWorking/Testing knowledge of chatbots and live-agent interactions
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Vacancy posted 1 hour ago
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