Front Desk Administrator

Job Title: Front Desk Administrator / Receptionist

Location: Moncton, NB

Shift: Monday to Friday, 8:30am-4:30pm

Wage: $20.00/hour

Job Overview

We are seeking a professional and customer-focused Front Office Associate to support daily office operations and serve as a primary point of contact for clients and visitors. The successful candidate will manage front desk responsibilities with a high level of professionalism and attention to detail.

Key Responsibilities:

• Greet and welcome clients, visitors, and tenants in both English and French, providing a friendly and professional first impression.
• Answer, screen, and direct incoming telephone calls while responding to general inquiries in a timely and courteous manner.
• Monitor and respond to incoming emails, ensuring requests are handled efficiently or forwarded to the appropriate department.
• Process customer payments and deposits accurately while maintaining confidential financial records.
• Schedule appointments, coordinate meetings, and manage boardroom or meeting room bookings.
• Assist with general administrative duties, including filing, data entry, document preparation, and mail distribution.
• Maintain office supply inventory and coordinate replenishment as needed.
• Assist walk-in customers by providing accurate information, resolving routine inquiries, or directing them to the appropriate staff member.
• Ensure the reception area is clean, organized, and welcoming at all times.
• Provide exceptional customer service while maintaining confidentiality and professionalism.

Requirements:

• Fluent in English and French.
• Strong customer service skills.
• Good communication and organizational skills.
• Proficient with Microsoft Office.
• Professional, business casual attire.
• Clean criminal background check.