Senior Solutions Engineer

We’re looking for a Senior Solutions Engineer to be part of our Product Engineering & Partnerships ecosystemOur Senior Solutions Engineer will join a rapidly growing group integral to Jobber’s core strategyThis team plays a key role in expanding our software solutions to meet all our Service Providers needsOur app marketplace is growing with interest from a variety of external partners of all stripesYou will work closely with our Partnerships group, specifically our Platform Experience Engineering team and our Business Development groupYou’ll also work with external development teams of all shapes and sizesAll of these groups work hand in hand to get valuable integrations shipped and added to Jobber’s marketplaceAt Jobber we never stop growing and learning, and you shouldn’t eitherThrough continuous 1:1’s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill setReporting to the Senior Manager, Software Engineering, as a Senior Solutions Engineer you will leverage your expertise in application marketplaces and APIs to drive the success of our integration initiativesYou will work closely with both technical and non-technical teams, as well as leadership, to create impactful solutions to help our customers and their small businesses be successfulYou will collaborate with the partnerships team and external partner groups to deeply understand their technical operational needs and translate those conversations into actionable engineering plansYou will work closely with cross-functional teams of engineers, designers, marketers, sales and leadership to bring these products to life and accelerate partner growthWe’re looking for people who are ready to solve problems that millions of entrepreneurs are facing, using their experience to influence both a product and our team, all the while still working on developing their own craft. At Jobber we never stop growing and learning, and you shouldn’t eitherThrough continuous 1:1s, dedicated feedback and support from your manager and our Learning and Development team, and your own sense of curiosity, we hope you develop to another level with your skill setWork with Business Development, Jobber Engineering and External Third Parties to propose and design solutions that meet all parties needsDevelop and implement integration strategies that enhance our application marketplace offeringsCollaborate with cross-functional teams to design and optimize API solutions (REST and GraphQL)Act as a liaison between technical teams and external stakeholders, ensuring clear communication and alignment on project goalsProvide technical support and guidance to partners throughout the integration processIdentify opportunities for innovation and process improvement within the integration landscapeCollaborate closely with cross-functional teams to conceptualize, design, and iteratively deliver high-impact features that address customer needsPartner with Product and Design teams to shape and define the strategic product roadmapActively participate in code reviews and testing processes to ensure code quality and maintainabilityChampion the development of consistent engineering practices and reusable code solutions to enhance overall efficiencyParticipate in discussions to drive consensus on optimal solutions for complex customer problemsResearch, promote, and implement industry best practices within your team’s domain, staying at the forefront of technological advancementsEffectively communicate complex technical concepts to diverse audiences, bridging the gap between technical and non-technical stakeholdersProvide mentorship and guidance to team members at all levels, fostering their professional growth and career developmentAbility to navigate ambiguity and prioritize tasks effectively in dynamic, fast-paced environmentsStrong knowledge of API technologies, including REST and GraphQLDemonstrated expertise in developing highly scalable, robust software solutions across multiple layers of the technology stackOutstanding collaboration and communication skills, coupled with the ability to significantly amplify the team’s productivity and effectiveness through mentorship/coachingStrong self-motivation and resourcefulness, with the capacity to independently identify and leverage necessary resources for project delivery and problem-solvingExceptional proficiency in software design, architecture, and coding, with a focus on maintainability and performancePrevious experience in a solutions engineering or similar roleProven leadership experience championing complex, high-impact projects and serving as core contributorProven experience in application marketplace development and managementPassionate commitment to continuous learning and professional growth, with a track record of staying current with emerging technologies and industry trendsCollaborative problem solving skills coupled with the ability to think on your feetStrong communication skillsExposure or experience in a tech leadership roleExperience with our development stack: React, React Native, TypeScript, GraphQL API layer, and Ruby on Rails on AWS
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