Branch Manager (St. Thomas)

As a Branch Manager, you are a local market leader, motivating and coaching your team to create an unforgettable experience for clients. Inside and outside the branch, you capitalize on emerging market opportunities and act as an RBC Ambassador within the community you work in. Sharing common goals, purpose, vision, and values with other RBC partners, you build relationships and encourage collaboration across all roles, as well as steward digital enablement and multichannel usage. As a team leader, you support the ongoing development of staff through consistent routines to ensure a high level of employee capability and engagement. Responsibilities

Deliver results and support new client acquisitions through multiple channels, including your own team and local partners. Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share. Ensure high employee engagement through recruiting, talent management, development, and career planning. Inspire, orchestrate, and pioneer superior retailing excellence to deliver an unforgettable client experience. Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage. Take appropriate action to close gaps identified through operational, credit effectiveness, and compliance reviews and reports. Qualifications

Mutual Funds accreditation (IFIC or CSC) and minimum 2 years of licensed mutual funds sales experience within the last 3 years. Completed an acceptable mutual fund branch management exam offered by the CSI, or ability to write an exam within 4 months of start date. Minimum 3 years in a people management role. Entrepreneurial, business acquisition mindset. Ability to employ digital channels, drive client awareness, and ensure your team is enabling clients with RBC digital access. Bilingualism (English and French) required, as you will regularly serve our clients with English and French‑speaking needs. Nice‑to‑have: experience in both business and personal banking. Strong track record of building and maintaining client relationships in the finance or service sector. Benefits

Comprehensive Total Rewards Program, including bonuses and flexible benefits. Competitive compensation. Leaders who support your development through coaching and managing opportunities. Opportunity to make a difference and lasting impact. Work in a dynamic, collaborative, progressive, and high‑performing team. Financial strength and solid brand to support your goals. Additional Job Details

Address: 3100 BOUL LE CARREFOUR, LAVAL City: Laval, Country: Canada Work hours per week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2026-03-25 Application Deadline: 2026-07-01 (applications accepted until 11:59PM on the day prior to the deadline)

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