SYSTEMS INTEGRATOR 1

Job ID: 66387
Job Category: Information & Technology
Division & Section: Toronto Water, Technology & Customer Experience
Work Location: Various (See below)
Job Type & Duration: Full-time, Permanent Vacancy
Hourly Rate: $52.38 - $57.39
Shift Information: Monday to Friday, 35 hours per week
Affiliation: L79 Full-time
Number of Positions Open: 1
Posting Period: 17-Aug-2026 to 31-Aug-2026

Work Location:

Though the base work location will be Kipling Yard (435 Kipling Ave), the successful incumbent will be required to travel to other Toronto Water sites including: Ashbridge’s Bay (9 Leslie Street) and other TW sites as required, etc.

Job Description

The System integrator will be a member of the of Toronto Water's Technology and Customer Experience’s PCS unit, the incumbent will report to Senior Project Manager, Asset Management and Field Service (AMFS).

AMFS section of PCS unit provides the front-line support to the Toronto Water/Wastewater Plants/Collection and distributions. The team manages the life cycle of TW’s OT assets which includes SCADA server/clients/ PLC/ WIN911 and iHistorian and other software’s and hardware packages. The system integrator will also provide the support to various complex Automation & Programming Services, providing specialized technical support related to complex process control systems, overtake the internal SCADA and PLC programming projects.

System integrator, as a part of large integrated support team will collaborate with inter-divisional team (Networking Service, Automation and Programming Solution, Governance and Quality Assurance, Design and Engineering), others Toronto water stakeholder and external stakeholder. 

Major Responsibilities:

• Provides input to Data Management teams on transformation of clients' business requirements by participating in and carrying out varied assignments related to Process Control Systems and process automation within a broad field of Municipal infrastructure design and construction.
• Assesses, analyzes, evaluates and recommends process & policy alternatives by overseeing the integration of complex technical and process equipment installations; testing and acceptance/approvals, including guidance of external resources.
• Redesigns business principles, processes, policies and standards by recommending best practices and improvements to current processes (i.e. Planning, designing, implementing, and maintaining PLC, SCADA, OIT and other computerized equipment in a highly complex technology environment utilizing variety of automation and control platforms and products).
• Conducts or leads team in delivery of projects related to SCADA and PLC programming services (i.e. Leading technical project teams comprised of members from other Toronto Water sections/units and/or other divisions and external service providers. Provides specialized design services, technical advice and expertise to support the units of the Division/Cluster/Corporation.)
• Conducts walk-through of deliverables to identify potential problems (i.e. Conducts testing and implementation of design concepts to meet functional requirements including participation as the PCS lead during Factory Acceptance Testing (FAT) & Site Acceptance Testing (SAT) of control systems.)
• Liaises with staff in development of test strategy, test cases and test scripts for system, performance, usability and acceptance testing of system solutions developed.
• Liaises and coordinates with internal and external groups on accomplishment of deliverables as well as divisional and corporate support sections as well as other facility representatives like Management and Operational/Maintenance staff.
• Leads team to draft implementation and rollout strategies and plans.
• Prepares findings and “Lessons Learned” from post implementation project reviews.
• Identifies risks and prepares action plans to mitigate.
• Establishes and maintains business relationships with clients to discuss/assess clients’ needs.
• Recommends improvements to current methodology, process, standards, and policies by investigating, evaluating, providing technical expertise for the analysis and evaluation of existing and proposed PCS modifications and SCADA problems with a varying complexity and ensures compliance within PCS guidelines.
• Prepares and presents status report including issue papers, briefing notes, staff reports and presentations to inform and update senior management, peers, municipal partners and/or external parties on technology trends and the effective use of business/technology solutions and infrastructure management.
• Prepares training material and documentation for use by clients and staff.

Key Qualifications:
Your application must describe your qualifications as they relate to:

1. College Diploma/Degree in Electrical or Electronic Engineering, Computer Science or equivalent combination of education and experience.
2. Considerable experience in the application of the principles and practices of instrumentation, process control, PLC, and SCADA systems as applied to municipal water treatment and, wastewater treatment or collection/distribution/ collection systems.
3. Considerable experience in planning, designing and implementing PLC, SCADA and HMI in a highly complex technology environment utilizing iFix, Proficy Machine Edition, RS Logix, Visual Basic, Kepware OPC, SimMagic and Pics-Pro.
4. Considerable experience programming with Emerson formerly GE Automation platform (RX3i), Allen-Bradley (PLC5, SLC, CLX), programmable controllers with associated controllers' remote I/O, troubleshooting and fault finding.
5. Considerable experience with Industrial control networks, communication protocols (ASCII, RS232, RS485/422, Ethernet/IP, Modbus, DNP3, ProfiNet, ProfiBus, HART) and wireless communication (WirelessHART, UHF/VHF radio)
6. Must possess a valid Province of Ontario Class "G" Driver's License and have daily access to a vehicle to travel to various work locations and construction sites and the ability to obtain a City Operator's Permit.

Must also have:

• Ability to provide technical support in the maintenance and service in the following applications and servers: iFIX SCADA, iTerminal server and iHistorian.
• Ability to interpret engineering drawings, FAT/SAT testing documentation, equipment/instrumentation layouts/schematics, specifications, process diagrams, process control narratives, and programming ladder/function block logic.
• Ability to assist management to resolve more complex automation performance issues, as well as troubleshoot and provide guidance to facility staff in investigations related to PCS usage and performance.
• Ability to manage and provide leadership for assigned projects and tasks from inception to completion. Ensures effective teamwork, communication, high standards of work quality, organizational performance, documentation and continuous learning.
• Expert knowledge in computerized software systems, such as programmable logic controllers (PLC), Supervisory Control and Data Acquisition (iFix, iHistorian), Database (SQL, Oracle, MSAccess) and other related technology for support and analytical purposes.
• Strong knowledge in computerized systems, such as Windows 11, Windows Server 2019/2022/2025, Active Directory and cyber security. 
• Ability to coordinate related work between various internal & external stakeholders and staff for investigations, modifications and improvements of the PLC and HMI systems for the facility.
• Strong knowledge to establish guidelines, standards and processes, devises new approaches, applies existing criteria in innovative ways and draws conclusions from comparative situations. Ensures that the PCS performance objectives comply with the established Toronto Water ‘Goals of Automation’.
• Ability to provide input and support the development/implementation of technical standards and policies associated with management and stewardship of PCS through routine review and audit reports as well as track procedures and policy compliance associated with PCS deliverables and contractual documentation.
• Knowledge of the maintenance, repair, and troubleshooting of programmable logic controllers, remote terminal units and data communications.
• Strong interpersonal skills with ability to establish effective working relationships with all stakeholders, employees, client departments, outside agencies or other levels of government.
• Ability to manage multiple assignments and conflicting priorities.
• Ability to communicate effectively both verbally and in writing at all organizational levels.
• In depth knowledge of current and emerging computing, communication and Internet related technologies; IT concepts, best practices, methodology, and IT-oriented techniques; and business requirements.
• Strong commitment to customer service, performance, quality and continuous improvement with proven skills to be able to work with Clients during construction and commissioning stages to ensure quality assurance procedures and quality control measures are in compliance with the management of PCS design and construction activities
• Knowledge of the water-related provincial and federal legislation an asset.
• Ability to work evenings, overnights, weekends and holidays, travel to off-site locations, and participate in Standby Rotation

NOTE TO INTERNAL FULL-TIME AND PART-TIME CITY OF TORONTO EMPLOYEES:

City of Toronto employees must apply to full-time or part-time employment opportunities posted on the City's Internal Job Posting Portal.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

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