Business Systems Product Strategist
Switchboard, Inc.
Shape AI-powered workflows and custom software remotely across Canada using product strategy, systems thinking, and Claude Code prototypes.As a Business Systems Strategist, you will understand how client organizations operate and define what should be built. You will lead discovery, audit systems and data, create prototypes, and guide delivery from scope through go-live. The work combines product fluency, business acumen, and AI fluency across Jumpstarts and full builds.Key Responsibilities:
Lead discovery with frontline staff, executives, and client stakeholdersDefine product direction grounded in operational findingsBuild prototypes with Claude Code and run client demosDesign integrations, data ownership, and technology connectionsOwn scopes, specifications, build plans, and client relationshipsRequirements:
Five-plus years combining consulting discovery and hands-on product workExperience shaping software people use and writing developer-ready specificationsDaily AI use for analysis, scoping, and pressure-testing approachesComfort with relational schemas, API patterns, and modern SaaSAbility to communicate with executives, developers, and frontline teamsBring systems thinking, product judgment, and AI fluency to software that improves how client teams work.
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Lead discovery with frontline staff, executives, and client stakeholdersDefine product direction grounded in operational findingsBuild prototypes with Claude Code and run client demosDesign integrations, data ownership, and technology connectionsOwn scopes, specifications, build plans, and client relationshipsRequirements:
Five-plus years combining consulting discovery and hands-on product workExperience shaping software people use and writing developer-ready specificationsDaily AI use for analysis, scoping, and pressure-testing approachesComfort with relational schemas, API patterns, and modern SaaSAbility to communicate with executives, developers, and frontline teamsBring systems thinking, product judgment, and AI fluency to software that improves how client teams work.
#J-18808-Ljbffr
Vacancy posted 3 hours ago
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