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Customs Brokerage Product Manager

SCC UPS SCS, Inc.

Lead customs brokerage expertise remotely from Canada with UPS, supporting customer accounts, service improvements, and revenue retention. French and English proficiency is required.This full-time permanent manager supports geographically aligned customs brokerage accounts. The work combines customs operations, business development, client communication, and continuous improvement. You will help maintain customer satisfaction, strengthen partnerships, and identify growth opportunities through operational execution.Key Responsibilities:
Support sales and operations across customs brokerage customer accountsProvide expertise during solution development and contract negotiationsParticipate in customer meetings and quarterly business reviewsManage procedures and performance indicators supporting UPS goalsAdvise customers on supply chain improvement opportunitiesRequirements:
Minimum five years in customs operations and business developmentExperience within transportation and logistics industriesFrench and English proficiency, written and spokenCustoms Specialist certification preferredBachelor’s degree or international equivalent preferredApply customs brokerage, client partnership, and business development expertise to support UPS service quality and organic growth remotely.
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Vacancy posted 1 hour ago
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