Indigenous Cultural Navigator and Engagement Specialist

Are you committed to building respectful relationships and supporting positive outcomes with and for Indigenous Peoples and communities? WorkSafeBC is looking for an Indigenous Cultural Navigator and Engagement Specialist to join our Indigenous Relations team.

In this role, you’ll work with Indigenous workers, employers, service providers, and communities to help navigate WorkSafeBC’s systems, including Claims, Prevention, and Assessments. You’ll support improvements to how services are experienced by Indigenous clients, helping ensure they are accessible, responsive, and culturally respectful.

Reporting to the Manager, Indigenous Relations, you’ll work as part of a collaborative and specialized Indigenous Relations team and partner across the organization to support meaningful engagement and service improvements. Your work will contribute to identifying and addressing barriers, strengthening relationships, and supporting WorkSafeBC’s ongoing commitment to reconciliation.

This role calls for cultural humility, thoughtful relationship-building, and the ability to work with care and respect in complex and sensitive environments.

We have one vacancy that will work out of one of the following locations: Richmond, Kelowna, Kamloops, Nanaimo, Courtenay, Surrey.

How you’ll make a difference: You’ll help WorkSafeBC engage in meaningful reconciliation and relationship building with Indigenous communities.

Where you’ll work

At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

• Build and sustain respectful, reciprocal relationships with Indigenous workers, employers, service providers, and communities, supporting meaningful engagement and trust.
• Support Indigenous clients in navigating WorkSafeBC systems (Claims, Prevention, and Assessments), ensuring their experience is clear, coordinated, and culturally respectful.
• Collaborate across internal teams to support Indigenous clients through complex or sensitive situations, helping ensure timely, responsive, and appropriate service.
• Identify barriers and service gaps impacting Indigenous clients and contribute to solutions that improve access, inclusion, and overall service experience.
• Provide guidance to internal staff on culturally respectful approaches when working with Indigenous clients and communities, supporting greater awareness and consistency across the organization.
• Lead or support Indigenous engagement initiatives and projects, including planning, coordination with partners, and contributing to ongoing improvement of programs and services.
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

We’re Looking For Someone Who Can

• Demonstrate respect for Indigenous cultures, values, and perspectives, and approach the work with openness, humility, and a willingness to learn.
• Build and maintain meaningful relationships through listening, trust, and collaboration.
• Work effectively across teams and systems to support positive and respectful outcomes.
• Use sound judgment and thoughtful problem-solving in complex or evolving situations.
• Communicate clearly and respectfully with diverse audiences, including Indigenous clients, communities, and internal partners.
• Approach sensitive situations with care, professionalism, and discretion.
• Take initiative to identify opportunities to improve services and experiences for Indigenous clients.

Your Background And Experience

• A degree in a related field.
• A minimum of 6 years of experience in Indigenous relations, consulting, prevention, or disability management.
• Demonstrates a deep understanding of Indigenous issues and an appreciation of the complexity and diversity of Indigenous Peoples and communities across BC.
• Must demonstrate lived experience within Indigenous communities.

We'll consider equivalent combinations of education and experience.

Important to know

Before we can finalize any offer of employment, you must:

• Successfully meet the legal requirements under the Criminal Records Review Act to work with children and/or vulnerable adults.
• Confirm you’re legally entitled to work in Canada.

Who We Are

At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We’re honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What’s it like to work at WorkSafeBC?

It’s challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are.

Our Benefits

As a member of our team, you’ll have access to services and benefits that help you get the most out of work — and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire.
• 4 weeks of vacation in your first year, with regular increases based on years of service.
• Benefits package that includes customizable options for health care and dental benefits, additional days off, and a health care spending account.
• Optional leave arrangements.
• Development opportunities (tuition reimbursement, leadership development, and more).

Learn more: Find out what we offer.

Salary: $ 95,241.00 - $ 115,717.00/annually

Want to apply?

• Applications are welcomed immediately, however must received by 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.

Any additional application materials must be received by email to HR Talent Acquisition (SM) by 4:30 p.m. PST on the closing date of the competition.