Customer Service Representative

Job Description

Job Requisition Id: 189317

Business Function: Retail

Primary City: Lourdes-de-Blanc-Sablon

Other Location(s):

Province: Quebec

Employment Type: On Call

Employment Status: Temporary

Language Requirement: French Essential

Employee Class and Level: RVSGD11 - Level 1

Working Hours: On call.

Number of Vacancies: 2

Salary: 20.54$ per hour

Job Description

If you have ambition, talent and drive, consider a fast-moving career with Canada Post. We are currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to customers.

Note: The ideal candidate should reside in the community. Applicants outside the community in which the Post Office is located may be considered as needed.

Job Responsibilities

• Sell postal products and service to the business community and public
• Sort, distribute and process mail into appropriate classifications
• Provide customers with information and forms
• Address delivery and service difficulties to resolve problems thoroughly and quickly

Job Responsibilities (continued)

Qualifications

• High school or provincial equivalency and/or experience in business administration
• Training and/or experience interacting with the public in a retail and/or service environment, including sales and cash transactions
• Understanding of general or post office accounting systems.
• Physically fit to lift mail containers of up to 50 lb, push or pull boxes, sort mail and stand for extended periods of time
• Flexibility to be available for temporary, on-call work

Other Information

Note: The ideal candidate should reside in the community. Applicants within a 50 km radius of the Post Office may be considered as needed.

As part of the selection process selected candidates will be required to complete a security screening process.

Les valeurs et comportements de Postes Canada

Nos valeurs – Confiance, Respect et Contribution représentent notre promesse fondamentale envers nous-mêmes, nos attentes les uns envers les autres et notre engagement commun envers notre pays.

Nos comportements – Prendre des décisions, Connaître la destination, Contribuer pour les autres, Contribuer au sentiment de fierté; incarnent nos valeurs, les rendent vivantes et guident nos actions.

Nous sommes déterminés à incarner ces valeurs et à mettre en pratique ces comportements chaque jour. Pour en savoir plus sur les valeurs et les comportements, consultez le site web de Postes Canada.