Procurement Manager

Overview

The Manager, Procurement Operations is a key leadership position responsible for overseeing the daily execution, process optimization, and scaling of Lightspeed's global Procurement Operations function. This role partners with Finance leadership to ensure spend visibility, budgetary controls, and financial governance across the organization, and will build, mentor, and develop a high‑performing team of specialists, fostering a culture of operational excellence and continuous improvement.

What you’ll be doing

• Lead, mentor, and develop a high‑performing team of Procurement Operations specialists, fostering a culture of operational excellence and continuous improvement.
• Oversee team workload, set clear performance objectives, and manage resource allocation to ensure high‑quality delivery of procurement services and process efficiency.
• Drive team engagement and professional growth, serving as an advocate for the team within the broader organization.
• Support the execution and refinement of the procurement operating model, including intake, approvals, purchasing, and vendor onboarding processes.
• Lead the optimization and administration of procurement systems (for example, Astra, Coupa, Ironclad), ensuring seamless workflows and strong user experience.
• Implement and administer procurement policies, governance frameworks, and approval structures in alignment with organizational requirements.
• Drive process improvements to reduce cycle times, eliminate bottlenecks, and improve stakeholder experience.
• Participate in Lightspeed’s Vendor Management program.
• Establish and maintain procurement analytics and reporting, providing insights into spend, cycle times, savings, and operational performance.
• Partner with Finance leadership to manage spend visibility, ensure robust budget controls, and drive accurate PO processes and financial governance.
• Lead cross‑functional alignment with Finance and Accounts Payable to standardize invoicing procedures, ensuring accurate PO referencing and timely budgetary reconciliation.
• Lead initiatives to improve data quality, visibility, and reporting accuracy across procurement systems.
• Lead audit, SOX, and compliance reporting by ensuring strong documentation and process adherence.
• Drive enablement across the organization through training, documentation, and stakeholder education.

Other responsibilities

• Identify opportunities to automate and streamline procurement processes through technology and tooling enhancements.
• Support cross‑functional initiatives related to contractor onboarding, vendor lifecycle management, and procurement transformation.
• Act as a key partner to Procurement leadership in shaping the future operating model.
• Advocate for the Procurement team and increase visibility within the broader Finance and Operations organizations.

What you need to bring

• 5–7+ years of experience in Procurement Operations, Procurement, or related roles.
• 1–3+ years of experience in a leadership or supervisory capacity, with a track record of coaching and developing junior to mid‑level talent.
• Proven ability to manage a team's workflow in a fast‑paced, high‑growth environment.
• Strong experience with procurement systems (Astra, Coupa, Ironclad, or similar tools).
• Experience designing and optimizing procurement processes and operating models.
• Extensive experience working with Finance, Legal, IT, and cross‑functional stakeholders.
• Fluency in English as a working language is required for this position.

How you will succeed

• Strengthen compliance with procurement policies and approval frameworks.
• Achieve high team retention and measurable growth in the team's ability to handle complex categories independently.
• Improve data visibility and reporting accuracy across procurement activities.
• Reduce procurement cycle times and improve process efficiency.
• Increase adoption and effectiveness of procurement systems and tools.
• Enhance stakeholder satisfaction with procurement processes.

What will help you thrive in this role

• Operational Excellence: Proven ability to design, scale, and optimize end‑to‑end procurement processes in a high‑growth environment.
• Systems Thinking: Strategic mindset toward utilizing AI to automate manual workflows and enhance global operational efficiency.
• Analytical Rigor: Deep expertise in converting complex spend data into meaningful business intelligence and high‑impact reporting for executive leadership.
• Change Management: Proven capacity to champion policy adherence and influence organizational behaviors across cross‑functional stakeholder groups.
• People Leadership: Committed mentor who prioritizes team professional development, drives high performance, and cultivates a supportive, high‑trust culture.
• Strategic Delegation: Skillful balance of providing high‑level direction while empowering team members to maintain ownership of their categories and results.
• Emotional Intelligence: Adept at navigating organizational dynamics and sustaining team engagement during periods of operational pressure.

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role, consider applying.

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career‑defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsor sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal, and our ethos is inclusion from the beginning. We strive to provide a workplace where everyone belongs.

Who we are

Lightspeed powers the businesses that are the backbone of the global economy. Our platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Founded in Montréal, Lightspeed is dual-listed on NYSE and TSX. We serve retail, hospitality, and golf businesses in over 100 countries.