Produce Department Head - Full Time

Position Title: Produce Department Head - Full Time

Position Type: Full time

Job Requisition ID: 46494

Banner: Food Basics

Employment Type: Permanent

This position is part of a unionized bargaining unit. The hourly wage for this position starts at $24.65 and is established in accordance with the collective agreement. Depending on a candidate’s relevant knowledge, skills, education, and prior experience, a higher hourly wage may be offered. Any hourly wage offered for this role, whether starting or higher, will fall within the wage scale established for this position in accordance with the collective agreement.

This is a posting for an existing permanent full-time position

Location: 470 Dundas St. E. Belleville

Shift: Days, Evenings & Weekends

Join Our Team as the Produce Department Head at Food Basics!

Are you passionate about fresh produce and eager to lead a dynamic team? At Food Basics, we’re looking for an enthusiastic and innovative Produce Department Head to bring our produce section to life! If you thrive in a fast-paced environment and have a knack for creating visually stunning displays, this is the perfect opportunity for you. Join us in delivering the freshest and highest quality produce to our customers while driving sales and ensuring an exceptional shopping experience.

What You’ll Do

• Oversee the day-to-day operations of the produce department.
• Ensure that the department is well-stocked, clean, and organized.
• Develop and implement procedures for efficient department management.
• Assist with merchandising, receiving product, rotating product, and organizing product in the backroom and cooler. Recruit, train, and supervise produce department staff.
• Schedule employees and ensure adequate coverage for all shifts.
• Monitor staff performance and provide feedback or coaching as needed.
• Manage inventory levels and ensure that the department is adequately stocked.
• Monitor product quality and freshness, removing any expired or damaged items.
• Place orders for produce and coordinate deliveries with suppliers.
• Create visually appealing displays to attract customers.
• Plan and execute seasonal promotions and special displays.
• Ensure that all products are properly labeled with prices and product information.
• Address customer inquiries and resolve any issues or complaints.
• Assist customers with product selection and provide information about produce.
• Ensure that the department provides excellent customer service at all times.
• Manage the department's budget and control expenses.
• Monitor sales and adjust inventory levels based on demand.
• Analyze financial reports and take corrective actions as needed.
• Ensure that the department complies with all health and safety regulations.
• Implement and enforce food safety and sanitation procedures.
• Conduct regular safety inspections and address any potential hazards.
• Coordinate with other departments to ensure smooth store operations.
• Communicate with store management about department performance and needs.
• Participate in store meetings and contribute to overall store strategy.
• High school graduate or equivalent combination of education, training and experience
• Minimum 2 years’ produce/supervisory experience which includes excellent product knowledge and rotation, merchandising, ordering and inventory control experience
• Superior customer service, supervisory and communication skills
• Proven ability to remain calm under pressure
• Capable of standing for a prolonged period of 4-8 hours; of bending, twisting and turning and reaching; and of lifting up to 65 pounds
• Must be fully available (days, evenings and weekends)

The responsibilities and relationships assigned to this role may change as necessary to achieve Metro's business objectives.

Disclosure on Use of Artificial Intelligence in Recruitment:

At METRO, we are committed to transparency and fairness in our hiring practices. In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. This technology supports our goal of providing an equitable and streamlined recruitment experience for all applicants. While AI tools support our recruitment procedures, all decisions throughout the process are made exclusively by METRO's Talent Acquisition team or METRO employees. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

Please note that we will only contact those whose applications are selected.

We respectfully request that agencies do not contact us or send us unsolicited applications.