Level 2 Support (Waterloo Regional Municipality)
$22 - $27 per hourInsight Global
Title
Level 2 Support
Location
St Jacobs, ON (5x onsite per week)
Duration
6 month contract
Pay
$22-$27 per hour
Job Description
Insight Global is looking for a Level 2 Application Support Analyst to join a leading retail organization and provide technical support for critical in-store applications and systems. This role is responsible for troubleshooting escalated issues from Level 1 support, diagnosing software and hardware problems, supporting upgrades and testing initiatives, and delivering exceptional customer service to retail store users.
Responsibilities
This role is responsible for troubleshooting escalated issues from Level 1 support, diagnosing software and hardware problems, supporting upgrades and testing initiatives, and delivering exceptional customer service to retail store users.
Required Skills and Experience
- 3-5 years of experience with Level 2 support
- Ability to troubleshoot software, hardware, and system issues
- Familiarity with Windows/SUSE Linux operating systems
- Ability to work in a fast-paced office environment and ability to work flexible hours (either morning shift or afternoon shift) and overtime when required
- Great communication skills
Nice to Have Skills and Experience
- Retail experience
We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
#J-18808-LjbffrVacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Level 2 Support (Waterloo Regional Municipality) in Ontario vacancy
- Title: QC Inspector - CWB Level 2 or 3 Open Positions: 1 Location: Grande Prairie, AB Start Date: January 2026 Duration: 1 Year + Hours... ...and enforce site safety requirements and safe work practices • Support continuous improvement in quality and inspection processes Requirements...Level 2Long term contractRemote work
- Découvrez un poste permanent de dentiste généraliste à Waterloo, dans une clinique moderne de l'Estrie Ouest. Bénéficiez d'un environnement de travail collaboratif et d'une grande liberté clinique. Cette clinique offre aux dentistes un cadre de travail excellent, avec des installations...SuggestedPermanent employment
$86.1k - $136.1k per year
...secure, and reliable. Develop and integrate RESTful APIs to support internal and external system interactions. Contribute to the... ...with SQL. Salary and Benefits Referenced Salary Location: Waterloo, Ontario. Working arrangement: Hybrid. Salary range is expected...SuggestedLong term contractTemporary work$160k per year
Elevate your veterinary profession at a leading hospital in Waterloo, Ontario, with a salary reaching $160,000. Be part of a team praised... ...• Guide clients through nutritional consults • Engage with a supportive veterinary team Requirements: • Valid Ontario veterinarian...Suggested- Lead the Site Reliability Development team at Google in Waterloo, ON, focusing on software development and system reliability. Drive projects that ensure optimal performance and availability of services. This advanced position requires hands-on leadership of developers while...Suggested
- Elevate your career as a Nuclear Engineer (Neutronics Specialist) with CSMC in Waterloo, Ontario. Focus on cutting-edge projects in nuclear microreactor development and safety analysis. This role combines hands-on technical skills with the latest simulations and modeling techniques...
- ...monetization against customer experience risk, for example weighing a higher revenue per visitor against refund rate, chargebacks, or support ticket volume, and can frame those tradeoffs for a client using real percentages Testing and experimentation Hands‑on...Full time
$50 - $80 per hour
...Larry Summers , and Jack Dorsey . Position: React engineers with 2 years experience Type: Contract Compensation: $50-$80/hour Location... ...resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information,...Contract workSummer workRemote work- ...What We Offer A fast-growing environment where you can help shape the company and product. An entrepreneurial-minded team that supports risk, intuition, and hustle. A hands-off management approach so you can focus and do your best work. An opportunity to make a big...Remote work
- Regional Director, Corporate Partnerships Join to apply for the Regional Director, Corporate... ...sales pipeline Maintain productivity level set by sales team by tracking calls, meetings... ...53983) Corona, CA $112,500.00-$150,000.00 2 months ago Director of Marketing Operations...Full timeFor contractorsWork at officeLocal areaFlexible hoursAfternoon shift
- ...sustainable development. In this CUPE 3251 role, leverage your municipal planning knowledge for at least three years to oversee development... ...• Conduct research for planning reports and presentations • Support official plans and zoning by-law enhancements • Guide applicants...Work at office
$65k - $75k per year
...all aspects of our operations. We are seeking an Atlantic Regional Manager to lead Team Rubicon Canada’s regional operations across Newfoundland and Labrador and the wider Atlantic Region. In this role, you’ll support the administrative, operational, and program activities...Full timeLocal areaRemote workNight shiftAfternoon shift- ...You will act as a coach to our user base, supporting them after the implementation period,... ...you will be led to: Act as first line support for our customers via phone, email and chat... ...quickly and professionally; Handle level 1 and 2 support tickets; Prioritize support...Level 2Remote workRelocation packageFlexible hours
- Elevate your leadership career as a Strategic Regional Manager with Motion in Thunder Bay, ON. Leverage your experience in fostering a welcoming... ...with sales teams to drive regional growth • Foster a culture of support and collaboration among staff • Implement procedures for...Work at office
$21 - $24 per hour
...exceptional products and unmatched value. With regional offices in Vitória, Brazil and Silicon... ...to grow, so does the need for top-tier support for our expanding base of customers and... ...Our salary ranges are determined by role, level, and location. The range displayed on each...Hourly payFull timeTemporary workRemote workHome officeMonday to fridayFlexible hoursShift workRotating shift$75k - $80k per year
...its culture in a fast-paced, supportive, and dynamic environment, we would... ...more value?” Overview • The Regional Director of Sales (RDOS) will... ...travel for in-market visits (2-4 visits per year). • Working... ...expectations, and maintain a high level of client satisfaction by...Long term contractTemporary workWork at officeLocal areaRemote workWork from homeHome office- Regional Account Executive - Commercial Enterprise Location: Toronto,... ...acquisition and expansion within the region National Strategic Account... ...Carry and achieve enterprise-level quota • Sell cybersecurity... ...and US technical resources to support opportunity advancement • Execute...InternshipRemote work
$55k per year
...our client, Electric Avenue, we’re seeking a Bilingual Technical Support Specialist to join their growing team, either in a hybrid role... ...role in supporting their full range of charging products, from Level 2 240V to DCFC 480V EVSE. The specialist will collaborate with the...Level 2Permanent employmentFull timeRemote workFlexible hours- ...a major airport. Responsibilities - As a Regional Sales Manager, you will work closely with... ...develop reseller partnerships across the region as well as close direct business together... ...use artificial intelligence (AI) tools to support parts of the hiring process, such as...Remote work
$90k - $110k per year
...like Smile Digital Health means supporting our mandate for... ...The Senior Software Developer, Support works closely with cross-functional... ...call rotation for complex Tier 2 issue support. Responsiblities... ...escalations that require deep code-level analysis and database inspection...Long term contractRemote workFlexible hours$60 - $80 per hour
...Immediately Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: support@...Contract workSummer workImmediate startRemote work$60k - $70k per year
...Regional Associate - Church Life and Leadership - Ontario (Remote)... ...specify your preference and the regions you are willing to serve in your... ...Regional Associates to support our churches in the following... ...and inspire others Master's level degree preferred, with a focus...Full timePart timeLocal areaRemote work- ...clients across North America. We are a very small team with a start up mentality. Position Description Name: Software Sales and Support Location: HRM (Work from Home) Salary + Commission Role Position Summary: Note; this position will be starting as a fill-...Permanent employmentRemote workWork from home
- BusPlanner is building a world-class Client Services practice, and we are looking for driven, talented, and technically-minded Product Support Specialists to join our journey. This is a unique opportunity to be a part of a growing team as we strive to make a positive impact...Remote workFlexible hoursRotating shift
- ...Responsibilities include creative programming, team work and team building, personal/professional development, administrative tasks, and creating a support base of ministry partners who will financially support you in this ministry. You Will: Work directly with youth Attend...
- A technology solutions provider in Southwestern Ontario is seeking a Senior Technical Support Specialist to join their Digital Solutions team. The ideal candidate will provide exceptional support for the Financial Hub platform, handling onboarding, certification, and complex...
$78.5k - $100k per year
...starting today. A day in the life of a Regional Manager: The Regional Manager is responsible... ...of 7 branches in the Northern Ontario region. This role ensures exceptional customer... ...Store Managers effectively manage branch-level performance Revenue Growth & Market Development...Start todayWork at officeLocal area- ...Responsable de compte Région de l'Quebec | Everguard Incendie... ...Account Manager Quebec Region | Everguard Fire and Safety... ...- build relationships with municipalities, industrial operators, and commercial... ...and existing business. Support That Helps You Sell -...Long term contractContract workApprenticeshipRemote workFlexible hours
$21.72 - $24.45 per hour
...hiring Full Time, Day and/or Evening Personal Support Workers (PSW) for Community Care Drive... ...(PSW) RN or RPN Nursing student (2 clinical placements completed) Valid Developmental... ...check (VSC). Current Standard CPR level C certificate and First Aid. Availability...Hourly payFull timeWeekend workAfternoon shift- ...the comfort of your home and design your schedule to fit your lifestyle, giving you the freedom to focus on what truly matters. Supportive Community: Be part of a nurturing environment that values harmony between work and life, offering the support and flexibility you need...Full timeRemote workWork from homeFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Level 2 Support (Waterloo Regional Municipality). Be the first to apply!
