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Senior Luxe Operations Manager

Airbnb, Inc.

Own Airbnb Luxe onboarding operations remotely from Canada, using Salesforce, analytics, and cross-functional leadership to grow quality supply.

As Senior Operations Manager, you will manage new listing onboarding end-to-end within Airbnb’s Homes Enterprise team. You will build acquisition motions, maintain a healthy pipeline, improve systems, and support Luxe’s quality standards. The work partners closely with Sales, Product, technical teams, and other cross-functional groups.

Key Responsibilities:

  • Own and improve end-to-end Luxe listing onboarding operations
  • Build acquisition and onboarding approaches with Sales partners
  • Close tooling and process gaps through durable systems
  • Manage program budgets and external vendor relationships
  • Track metrics, diagnose performance drivers, and restore progress

Requirements:

  • 8+ years in operations, program, sales, revenue, or supply chain management
  • Experience owning pipelines or funnels through steady-state operation
  • Strong analytics, problem-solving, dashboard, and data decision skills
  • Hands-on Salesforce experience building reports and resolving issues
  • Experience navigating matrixed organizations and leadership settings

Bring Luxe onboarding, Salesforce, analytical, and cross-functional operations expertise to Airbnb’s growing premium homes business.

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Vacancy posted 1 day ago
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