Outside Sales Agent

Job Responsibility:

SkiBig3 is about connecting and sharing all the pieces of a truly Canadian winter ski experience with visitors from around the globe. Grounded by our deep roots in the Canadian Rockies, the experiences we represent are exciting, adventurous, unique and rare. Respecting our unique mountain environment, working collaboratively with a diverse cross-section of individuals, and sharing our passion for Banff National Park is embedded in all that we represent and all that we do.

SkiBig3 is currently recruiting for the seasonal position of Outside Sales Agent to join our team for the 24/25 winter season - August start.

Local Hotel sales - Lift Tickets / Season Passes

• Local Business Season Pass business development
• SkiBig3 Pass Perks program development and implementation
• Pre-arrival group support
• In-Resort Group support - assisting with group logistics and fulfillment
• Resort Communications - working with the 3 resorts to ensure they are aware of all groups coming in as well as any requirements - itineraries, transport, lunches, races, etc.
• FAM communications and event support
• MCIT selling and onsite assistance
• Travel Support - assisting with travel organizations for club/council trade events/consumer events with potential for travel.
• Collateral distribution to confirmed groups and travel shows

Required Skills & Experience:

• Previous administrative experience required, displaying the highest level of attention to detail
• Demonstrated experience in a resort-based reservations/ inbound call center environment an asset
• Previous Sales experience - Travel/ Tourism industry highly regarded
• Exceptional communication skills and phone manner
• Superior organizational and time management skills with ability to independently manage own time
• Demonstrated computer skills - strong knowledge of Microsoft suite (Outlook, Word, Excel), knowledge of reservations systems, is an asset.
• Previous customer service experience - Friendly, outgoing, excellent guest service skills.
• Ability to work in a team environment
• Proven ability to learn and adapt quickly to changing work environments

Other Requirements:

• Legally entitled to work in Canada
• Must reside in the Bow Valley
• Driver's License
• Ability to travel

Diversity - equity - inclusion. These are not just words to us; they are principles that guide decision-making throughout our business. How we build our teams, cultivate leaders, and create a workplace where employees feel comfortable bringing their most authentic selves to work each day.

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are selected for an interview and require accommodations to be made for you during the process, please reach out to our People Operations Manager via the email address below.

If you are the perfect fit for the above-mentioned position, please submit your resume and cover letter to View email address on ca.edajobs.com and tell us why.

***We thank all applicants; only those selected for an interview will be contacted***

Job Types: Full-time, SeasonalContract length: 8 months

Pay: $20.50 per hour

Expected hours: 37.5 per week

Benefits:

• Casual dress
• Company events
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• Weekends as needed

Supplemental pay types:

• Retention bonus

Education:

• Secondary School (preferred)

Experience:

• 3rd party selling: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person