Overhead Door, Service Technician
$25 - $35 per hourFull-time
Sentinel Dock
Sentinel Dock & Door Solutions is a Canadian commercial service provider specializing in dock and door systems. Established in 2025 by Trivest Partners , a private equity firm, Sentinel was formed through the acquisition of several well‑established regional companies, including Lenworth Building Services, Pro Door & Dock Systems, Mar‑Lin Dock & Door, Door Doctor, and Secord Doors .
Together, these brands deliver expert installation, repair, and maintenance services for overhead doors, dock levelers, and related equipment across commercial and industrial facilities throughout Canada.
Door Doctor is a trusted name in the overhead door and dock industry, with over 40 years of experience and locations across Ontario and Quebec . We are currently seeking an experienced Commercial Service Technician – Overhead Doors to support service and installation work in the Ottawa area.
As a Service Technician – Overhead Doors , you will work closely with management and administrative teams to complete service and installation work for commercial clients. This is a hands‑on, customer‑focused role that requires strong technical expertise, problem‑solving skills, and clear communication.
Not located in Ottawa?
Relocation assistance available for experienced technicians willing to relocate.
Key Responsibilities
- Perform commercial overhead door and dock repairs and installations
- Deliver excellent customer service during on‑site visits
- Prepare work orders, service reports, and required documentation
- Prepare quotations and make recommendations based on site inspections
- Clearly communicate findings and recommendations to clients, management, and administration
- Identify current and future service needs, repairs, and replacement opportunities
- Perform work using a company‑provided service truck
- Collaborate closely with management and administrative teams to meet customer expectations
- Contribute as an integral member of a client‑focused service team
Qualifications & Skills
- Proven experience as a Commercial Overhead Door & Dock Technician
- Strong verbal and written communication skills
- Lead Technician experience (working with an assistant) is an asset
- Customer‑focused mindset with strong relationship‑building skills
- Proficient in completing work orders, reports, and job documentation
- Technical experience with:
- Overhead door and dock systems
- Electric operator installations and repairs
- Low‑voltage wiring
- High‑speed doors, gate operators, and dock equipment
- Pedestrian doors (asset)
- Comfortable using hand and power tools, lifts, ladders, and torches
- Welding, framing, or cladding experience considered an asset
- Valid driver’s license required
- Ability to work independently, problem‑solve, and take initiative
- Willingness to work occasional overtime
Schedule
- Monday to Friday
- 7:30 AM – 5:00 PM
What We Offer
- Competitive hourly pay: $25–$35 (based on experience)
- Overtime pay
- Company‑provided service truck
- Company cell phone and power tools
- Comprehensive benefits package
- Signing bonus and relocation assistance available for candidates outside the Ottawa / Eastern Ontario area
Vacancy posted 9 hours ago
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